Weekly
Troubleshooting
• Hand wash the headgear and all components in warm and soapy water. Use unscented soap.
Rinse the components well and allow them to air dry out of direct sunlight, which may age or
damage the mask.
• If any visible deterioration of a mask component is apparent (cracking, tears,v etc), the mask
component should be discarded and replaced.
Problem
Possible cause
Solution
Mask is too noisy
Vents are blocked or
partially blocked. Mask is
assembled incorrectly.
Clean vents according to
Instructions in “Cleaning
the Mask at Home”.
Reassemble mask.
Mask leaks around
the face
Mask may have been
fitted incorrectly.
Carefully follow instructions
in “Fitting”.
Mask is uncomfortable
Mask may have been
fitted incorrectly.
Carefully follow instructions
in “Fitting”.
Mask is difficult to
breathe through
Mask cushion may be dirty.
Clean vents according to
Instructions in “Cleaning the
Mask at Home”.
