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Sunpak® Infrared Heaters 

14 

Basic TSH Trouble Shooting 

Problem 

Possible Causes 

How to Fix 

References 

No Spark to pilot 

No blue indicator light on switch 

 

Verify power to switch 

 

Replace Switch 

 

 

No power to the heater 

 

Switch is On 

 

Verify wiring is properly connected to the heater module 

Electrical – Page 8 

Basic Wiring – Page 10 

Sparks, but does 

not ignite burner 

No Gas to Heater 

 

Allow time for air to bleed from gas line on new installations 

 

Turn on manual gas valve 

 

Clean burner orifice 

Gas Piping – Page 8 
Regular Service & Maintenance – Page 9 

Heater lights, but 

turns off 

Low Voltage 

 

Make sure you have 24 VAC to heater 

 

Loose or broken ground wire 

inside control compartment 

 

Secure ground wire to heater body 

Control System – Page 11 

 

Pilot Electrode 

 

Adjust pilot electrodes 3/16 from pilot hood. 

 

Replace TSH Control Module 

 

Replace Pilot Electrode Assembly 

Sunpak Pilot – Page 9 

Control Components – Page 11 

Not Enough Heat 

Low Gas Pressure 

 

Verify required gas pressure to heater 

Gas Supply – Page 7 

Gas Piping – Page 8 

 

Lack of Fresh Air to Heater 

 

Adjust tip angle to less than 30 degrees 

 

Add ventilation to patio above and below heater 

Ventilation – Page 9 

 

Dirty Orifice 

 

Clean orifice  

Regular Service & Maintenance – Page 9. 

 

Dirty Burner 

 

Use bottle brush to clear any cobwebs or debris from mixer tube of burner.  

 

 

 

 

Use compressed air (under 30 psi) to blow through ceramic (eye protection 

required) 

 

 

Poor Heater Coverage 

 

Review Heater Layout and Design 

Heater Layout & Design – Page 4 

Deterioration of 

Front Grill 

Tip Angle over 30 degrees 

 

Adjust Tip Angle to less than 30 Degrees 

Incorrect Mounting – Page 13 

 

Wind hitting heater from below 

 

Set up wind break to prevent strong breeze from hitting infrared burner face 

directly.  Any wind break must not interfere with the safe operation of the 

heater. 

 

Heater must always be operated in an equal pressure environment 

Heater Layout & Design – Page 4 

Burner Noise 

Dirty Orifice 

 

Clean orifice thoroughly or replace if necessary 

Regular Service & Maintenance – Page 9 

 

Dirty Burner 

 

Use bottle brush to clean mixer tube of burner 

 

Use compressed air to clean ceramic burner ports (max 30 PSI) -  eye 

protection required. 

 

 

Cracked Ceramics 

 

Replace infrared burner 

 

 

Содержание S34-TSH

Страница 1: ... and experienced in the installation and repair of this type of equipment and related system components WARNING California Proposition 65 Warning IF NOT INSTALLED OPERATED AND MAINTAINED IN ACCORDANCE WITH THE MANUFACTURER S INSTRUCTIONS THIS PRODUCT CAN EXPOSE YOU TO SUBSTANCES IN THE FUEL OR FROM COMBUSTION INCLUDING CARBON MONOXIDE RESULTING IN DEATH OR SERIOUS ILLNESS AND WHICH ARE KNOWN TO TH...

Страница 2: ...sidential indoor spaces may result in death asphyxiation serious injury or property damage Storage of gasoline and other flammable vapors and liquids in the vicinity of this or any other appliance may result in fire or explosion DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Always maintain clearance to combustibles as specified Hi...

Страница 3: ...fety sensor fails to sense flame at the pilot the heater will shut down and lockout This may happen due to low gas pressure or a gusty wind To restart the heater first set the switch to OFF before restarting the heater Although these heaters are designed for outdoor installation and use it is important that switches transformers or other operating controls be protected from the weather The TSH Swi...

Страница 4: ... down Note that the top clearances required from combustible material increases when heaters are at an angle The heater must always be horizontal to the floor Never mount the heater in the vertical position Breezy conditions must be considered when heating any patio Windbreaks can be extremely effective in increasing comfort and reducing heating costs Windbreaks must be designed in such a way as t...

Страница 5: ...Sunpak S34 TSH Infrared Heaters 5 ...

Страница 6: ...Sunpak S34 TSH Infrared Heaters 6 Warning Heater must be level in the lengthwise direction ...

Страница 7: ...rt 1 applies Gas Supply The gas inlet supply pressure and manifold pressures required for each heater are listed below For gas supply line pressures in excess of PSI consult with your gas service provider or the factory Gas Inlet Pressure Nat Gas Propane Maximum Pressure PSI PSI Minimum Pressure 6 W C 11 W C Manifold Pressure 5 W C 10 W C It is critical that the gas piping system be adequately siz...

Страница 8: ...ergency shutoff to the unit 2 Check with local and state plumbing and heating codes regarding sizing of gas lines 3 All gas pipe connections to the heater s must be sealed with a gas pipe compound resistant to liquefied petroleum gases 4 Installation of a drip leg or sediment trap in the gas supply line going to each heater is required to minimize the possibility of any loose scale or dirt within ...

Страница 9: ...ed and clearances from combustible materials have been observed see Clearances page 7 b Tip angle of heater does not exceed 30 degrees see Correct Mounting page 12 c Gas line is properly connected and there are no leaks see Gas Piping page 8 d Make sure 24 VAC is properly connected to the heater Applying 120 VAC to the heater will damage the switch and other heater controls 2 Start Heater a Turn O...

Страница 10: ... Optional Face Trim can be easily installed on all Sunpak models You must remove the Sunpak Face Trim to connect power to the heater The Sunpak Face Trim is secured with four 4 screws two 2 located along each side of the heater ...

Страница 11: ...Sunpak Infrared Heaters 11 ...

Страница 12: ...Sunpak Infrared Heaters 12 ...

Страница 13: ...Sunpak Infrared Heaters 13 ...

Страница 14: ...y Page 7 Gas Piping Page 8 Lack of Fresh Air to Heater Adjust tip angle to less than 30 degrees Add ventilation to patio above and below heater Ventilation Page 9 Dirty Orifice Clean orifice Regular Service Maintenance Page 9 Dirty Burner Use bottle brush to clear any cobwebs or debris from mixer tube of burner Use compressed air under 30 psi to blow through ceramic eye protection required Poor He...

Страница 15: ... charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor c All costs necessary or incidental for handling and administrative charges and for any materials and or permits required for installation of the replacement heater or part LIMITATION ON IMPLIED WARRANTIES Implied warranties including any wa...

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