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15

SNOW JOE

®

 + SUN JOE

®

 CUSTOMER PROMISE

GENERAL CONDITIONS: 

Snow Joe

®

 + Sun Joe

®

 operating under Snow Joe

®

, LLC warrants 

this new product to the original purchaser for two years against 

defects in material or workmanship when used for normal 

residential purposes.  If a replacement part or product is needed, 

it will be sent free of charge to the original purchaser except as 

noted below.
The duration of this warranty applies only if the product is put  

to personal use around the household. If the product is put to  

any business, commercial or industrial use or is rented or leased, 

then the duration of this warranty is 90 days from the date of 

original purchase. It is the owner’s responsibility to correctly 

perform all maintenance and minor adjustments explained in  

the owner’s manual.

HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:

To obtain a replacement part or product, please visit 

 

snowjoe.com/help or email us at [email protected] for 

instructions. Please be sure to register your unit beforehand to 

speed up this process. Failure to register your product purchase 

will not diminish you warranty rights. Certain products may require 

a serial number, typically found on the decal affixed to the housing 

or guard of your product. All products require a valid proof  

of purchase.

EXCLUSIONS:

•  Wearing  parts  like  belts,  augers,  chains  and  tines  are 

not covered under this warranty. Wearing parts can be 

purchased at snowjoe.com or by calling 1-866-SNOWJOE  

(1-866-766-9563).

•  Batteries  are  covered  in  full  for  90-days  from  the  date  of 

purchase. 

Snow Joe

®

 + Sun Joe

®

 may from time to time change the design 

of its products. Nothing contained in this warranty shall be 

construed as obligating Snow Joe

®

 + Sun Joe

®

 to incorporate 

such design changes into previously manufactured products, nor 

shall such changes be construed as an admission that previous 

designs were defective.
This warranty is intended to cover product defects only. 

 

Snow Joe

®

, LLC is not liable for indirect, incidental or 

 

consequential damages in connection with the use or misuse of 

the Snow Joe

®

 + Sun Joe

®

 products covered by this warranty. 

This warranty does not cover any cost or expense incurred  

by the purchaser in providing substitute equipment or service 

during reasonable periods of malfunction or non-use of this 

product while waiting for a replacement part or unit under this 

warranty. Some states do not allow exclusions of incidental or 

consequential damages so the above exclusions may not apply 

in all states. This warranty may give you specific legal rights in 

your state.

HOW TO REACH US:

We’re here to help Monday through Friday from 9AM to 6PM EST. 

You can reach us at 1-866-SNOWJOE (1-866-766-9563), online 

at snowjoe.com, via email at [email protected] or tweet us  

@snowjoe.

EXPORTS:

Customers who have purchased Snow Joe

®

 + Sun Joe

®

  

products exported from the United States and Canada should 

contact their Snow Joe

®

 + Sun Joe

®

 distributor (dealer) to obtain 

information applicable to your country, province or state. If for 

any  reason,  you  are  not  satisfied  with  the  distributor’s  service, 

or if you have difficulty obtaining warranty information, contact 

your Snow Joe

®

 + Sun Joe

®

 seller. If in the event your efforts are 

unsatisfactory, please reach out to us directly.

ABOVE ALL ELSE, 

Snow Joe

®

 + Sun Joe

®

 are dedicated to you, our customer. We strive to make your experience as pleasant 

as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We 

think it’s important that you know what you can expect from us. That’s why we created the Snow Joe

®

 + Sun Joe

®

 promise.

OUR PROMISE: 

Snow Joe

®

 + Sun Joe

®

 warrant new products for two years from the date of purchase. If your product does 

not work, or there’s an issue with a specific part, we will fix this by either sending you a free replacement part or by sending 

you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting, 

sawing, mowing, washing and…?

Содержание MJ402E

Страница 1: ...ATED LAWN MOWERS 1 Replacement parts When servicing this unit use only identical replacement parts Replace or repair damaged cords immediately 2 Polarized plug Polarized appliance connections reduce the risk of electric shock This lawn mower has a polarized plug one blade is wider than the other and will require the use of a polarized extension cord There is only one way the lawn mower s plug will...

Страница 2: ...rized extension cord will require the use of a polarized wall outlet The extension cord plug will fit into the polarized wall outlet only one way If the plug does not fit fully into the wall outlet reverse the plug If the plug still does not fit contact a qualified electrician to install the proper wall outlet Do not modify the appliance plug extension cord receptacle or extension cord plug in any...

Страница 3: ...l toward anyone Avoid discharging material against a wall or other obstruction Never leave a running machine unattended Stop the engine motor and wait until the blade comes to a complete stop before cleaning the machine removing the grass collection bag changing accessories or unclogging the discharge guard Operate the machine only in daylight or in good artificial light Do not operate the machine...

Страница 4: ... or other objects that may block your view of a child Service Keep all nuts and bolts tight Never tamper with safety devices Regularly check to ensure these devices are in place and in proper working order Keep the lawn mower free from grass leaves or other debris buildup Never make any adjustments or repairs with the engine motor running Always unplug electric lawn mowers before adjusting cleanin...

Страница 5: ...ry mower blade Thrown objects and rotating blade can cause severe injury Wear eye and hearing protection For protection against injury wear ear defenders and safety goggles Keep bystanders and children a safe distance away CPSC danger label Symbols Symbols Descriptions Descriptions Blades continue to rotate after machine is switched off Disconnect the mains plug if the cord is damaged or entangled...

Страница 6: ...int holder 4 Upper handle 5 Appliance cord 6 Cable clip 7 Upper handle knob and bolt 8 Lower handle 9 Grass indicator window 10 Ejector flap 11 Grass collection bag 12 Cutting height adjustment lever 13 Quick adjustment knob 14 Rear wheel 15 Front wheel Technical Data Rated Voltage 120 V 60 Hz Power 12 A No Load Speed 3 500 10 rpm Rotor 15 in 38 cm steel blade Cutting Width 15 in 38 cm Cutting Hei...

Страница 7: ... connect to the power supply until assembly is complete Failure to comply could result in accidental starting and serious personal injury mWARNING Before performing any maintenance make sure the tool is unplugged from the power supply Failure to heed this warning could result in serious personal injury mWARNING The product must be fully assembled before operation Do not use a product that is only ...

Страница 8: ... farms or forests Do not use this lawn mower for any application other than that for which it is intended Adjusting the Cutting Height This electric lawn mower is equipped with a 6 position height adjustment lever to tailor grass cutting heights from 1 2 in to 3 15 in 30 mm to 80 mm To change the cutting height of the grass follow the instructions below mWARNING Before making these adjustments dis...

Страница 9: ...surface 2 Push a loop of the extension cord through the slot on the extension cord restraint holder from the opposite side and around the cord restraint hook Insert the appliance cord into the extension cord Fig 9 NOTE Do not plug the extension cord into the outlet until it had been secured with the extension cord restraint holder and connected to the lawn mower s appliance cord Only use a UL rate...

Страница 10: ...ss reduce your walking speed in order to allow for a more effective cut and a proper discharge of the clippings For a healthy lawn always cut off one third or less from the total length of the grass The average lawn should be approximately 1 5 to 2 in 3 8 cm to 5 cm long during cool months and more than 2 in 5 cm long during hot months If there is growth the lawn should be cut in the fall While mo...

Страница 11: ...injury if handled incorrectly Wrap the blade or wear protective gloves and use extra caution when handling The steel blade is designed to provide a fine cut in long or tough grass Deterioration in the quality of cut indicates blade wear or damage Follow these steps to determine if the blade needs to be resharpened or replaced 1 Disconnect the electrical supply to the lawn mower 2 Turn the lawn mow...

Страница 12: ...e extension cord to remove any foreign substances such as oil or stains Replace the extension cord immediately if it is cut or damaged in any way 6 Wind the cord in a series of equal loops to prevent it from tangling 7 Do not cover the lawn mower with a solid plastic sheet Plastic coverings trap moisture around the lawn mower which can damage the unit Service Support If your Sun Joe MJ402E electri...

Страница 13: ...ctrical brake could still be engaged Check mains extension cord and circuit breaker fuse Clean discharge channel housing Start lawn mower on short grass or in a previously mowed area and tilt back Correct the cutting height Check that you are using a suitable extension cord of proper gauge and length see Extension Cord Chart pg 2 Power source e g generator has too low voltage Air vents are blocked...

Страница 14: ... accessory can be dangerous and could cause injury or mechanical damage NOTE Accessories are subject to change without any obligation on the part of Snow Joe Sun Joe to provide notice of such changes Accessories can be ordered online at snowjoe com or via phone by contacting the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Model Accessories Item 1 2 3 Snow Joe Sun Joe P...

Страница 15: ...s intended to cover product defects only Snow Joe LLC is not liable for indirect incidental or consequential damages in connection with the use or misuse of the Snow Joe Sun Joe products covered by this warranty This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non use of this product ...

Страница 16: ...snowjoe com ...

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