For electrical products sold within the European Community. At the end of the electrical product’s useful life it should not be
disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling
advice in your country. Batteries should be disposed of or recycled in accordance with WEEE Directive 2012/19/EU. Packaging
should be recycled where possible.
Sunhouse products deliver reliable service for normal, household use in domestic settings. All Sunhouse products are individually tested before
leaving the factory.
If you are a consumer and you experience a problem with your Sunhouse product, which is found to be defective due to faulty materials or
workmanship within the Guarantee Period, this Sunhouse Guarantee will cover repair or - at the discretion of Sunhouse – replacement with a
functionally equivalent Sunhouse product.
The Sunhouse Guarantee Period is one calendar years from the date of purchase of your Sunhouse product, or the date of delivery of the product,
if later. The Sunhouse Guarantee is conditional upon you providing the original purchase receipt as proof of purchase. Please therefore retain
your receipt as proof of purchase.
If you do experience a problem with your Sunhouse product, please call the Helpline on 0344 879 3588. For ROI please email serviceireland@
glendimplex.com or call +353(0)18 424 833. We will need details of your Sunhouse product, its serial number and a description of the fault
which has occured. You can find the model number and the serial number for your Sunhouse product on the heaters side. Once we receive your
information and proof of purchase we will contact you to make the necessary arrangements.
If your Sunhouse product is not covered by this Sunhouse Guarantee there may be a charge to repair your product. However, we will contact you
for agreement to any charges before any chargeable service is carried out.
To read the full terms and conditions of your guarantee, please scan the QR code at the top of this page which will direct you to the product
page on www.sunhouse.co.uk. From there, you can click on Instruction Manual to access the full instruction manual where you can access full
terms and conditions of your guarantee.
Customer Helpline:
0344 879 3588
www.dimplex.co.uk
Glen Dimplex Heating and Ventilation,
Milbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF.
© Glen Dimplex UK Limited. All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without
prior permission in writing of Glen Dimplex.
To view the full guarantee terms and conditions scan this QR code using your smartphone to view the full manual
https://www.sunhouse.co.uk
Recycling
Your Guarantee
