Sungrow COM100D, Руководство пользователя

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E Evviid de en nc ce e
During the warranty period, the customer shall provide the product purchase invoice
and date. In addition, the trademark on the product shall be undamaged and legible.
Otherwise, SUNGROW has the right to refuse to honor the quality guarantee.
C Co on nd diittiio on nss
•
After replacement, unqualified products shall be processed by SUNGROW.
•
The customer shall give SUNGROW a reasonable period to repair the faulty device.
E Exxc cllu ussiio on n o off L Liia ab biilliittyy
In the following circumstances, SUNGROW has the right to refuse to honor the quality
guarantee:
•
The free warranty period for the whole machine/components has expired.
•
The device is damaged during transport.
•
The device is incorrectly installed, refitted, or used.
•
The device operates in harsh environment, as described in this manual.
•
The fault or damage is caused by installation, repairs, modification, or disassembly
performed by a service provider or personnel not from SUNGROW.
•
The fault or damage is caused by the use of non-standard or non-SUNGROW
components or software.
•
The installation and use range are beyond stipulations of relevant international
standards.
•
The damage is caused by unexpected natural factors.
For faulty products in any of above cases, if the customer requests maintenance, paid
maintenance service may be provided based on the judgment of SUNGROW.
S So offttw wa arre e lliic ce en nsse ess
•
It is prohibited to use data contained in firmware or software developed by
SUNGROW, in part or in full, for commercial purposes by any means.
•
It is prohibited to perform reverse engineering, cracking, or any other operations that
compromise the original program design of the software developed by SUNGROW.
9.4 Contact Information
Should you have any question about this product, please contact us.
We need the following information to provide you the best assistance:
•
Type of the device
•
Serial number of the device
•
Fault code/name
•
Brief description of the problem
9 Appendix User Manual