include the name of the Sun Telecom International customer, street address,
telephone number, and proof of the original date of purchase along with a
description of the operating problem.
After the product is serviced or replaced, the product will be shipped (at Sun
Telecom International's expense) to the street address provided via ground
delivery (unless another method is utilized by the customer when shipping the
product to the warranty service center and is explicitly specified as the method
for return delivery). Repair or replacement of the Sun Telecom International
product is the customer's exclusive remedy.
CONDITIONS FOR WARRANTY SERVICE/REPLACEMENT:
To obtain warranty service for a Sun Telecom International product, the customer
must provide proof of the date of purchase. Within thirty (30) days of the date of
delivery, return the defective unit to Sun Telecom International's corporate
headquarters for immediate repair/replacement. After thirty (30) days from the
date of delivery, contact the corporate headquarters for the address of an
authorized warranty service center. In either case, if the customer is required to
ship the product, all shipping costs must be prepaid at the customer's expense.
It is strongly recommended that the customer retain all original packing materials
in the event that shipping is required. When shipping the product, be sure to
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7. Limited Warranty
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7. Limited Warranty
