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TECHNICAL PASSPORT. INSTALLATION and OPERATION MANUAL
TECHNICAL PASSPORT. INSTALLATION and OPERATION MANUAL
TECHNICAL PASSPORT. INSTALLATION and OPERATION MANUAL
TECHNICAL PASSPORT. INSTALLATION and OPERATION MANUAL
the products it manufactures shall
be free from defects in materials and
workmanship which can prevent from
normal operation under proper and
normal use, installation and maintenance
for the intended functions of the products
for a period set out in the warranty
certificate of the respective model of the
collector you have bought.
The warranty period begins from the
date indicated in the purchase invoice.
If a product or any component thereof
is determined to be defective in
manufacture or materials, NES Ltd. Will
repair or replace the defective component
or product.
10.2. Exclusions and Limitations of
Warranty Coverage
11.2.1.
The customer can claim warranty
during warranty period of respective
product immediately after any defects
have been determined, except for in case
of noticeable defects at the moment of
purchase, in which case the customer
must make the claim at the shop
immediately after noticing the defect, as
it is provided for in the general conditions
of sale.
10.2.2.
This warranty certificate is
considered void in cases when defects
and errors in functioning of products are
caused by:
-
Accidents as a result of improper
storage, transportation, unsuitable or
incorrect use.
-
Failure to observe the installation, use,
and maintenance instructions set forth
in the installation manual of respective
product.
- Improper installation or use as well
as changes especially if they are not
made by authorized after-sale service
personnel of NES Ltd.
- Testing and operation pressures greater
than the values established by NES Ltd.
and set forth in product manuals.
Freeze, flood, natural disasters or third
party actions as well as any interventions
into normal functioning conditions of
collectors and the control of NES Ltd.
10.2.3.
The warranty certificate is
considered void as well for collectors
whose serial identification number has
been modified, removed or blurred, or
cannot be expressly attested.
10.2.4.
Damages in the appearance
of products shall not be considered as
defects giving right for laying claim except
for those ones which cause problems
in functioning or change technical
characteristics of collectors.
10.2.5.
NES Ltd. preserves the right, in
case of replacement, to deliver another
model of collector in order to fulfill
approved warranty claims in case the
original model is not being manufactured.
10.3. Claiming warranty
Every customer who has purchased a
collector from NES Ltd., and who has
good reasons to lay a warranty claim, shall
proceed as follows:
10.3.1. Immediately notify in writing:
- The installer, or the company that has
sold the collector to him;
- The distributor firm;
- The commercial representative of NES