Sun Microsystems StorEdge N8200, Инструкция по установке, настройке и обслуживанию

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20 Sun StorEdge N8200 Filer Installation, Configuration, and Service Guide • August 2000
Installation Troubleshooting
This section provides information and troubleshooting procedures to help resolve
problems that might occur during the installation. For additional troubleshooting,
contact your Sun service provider. This section contains the following topics:
■
“No Indication of a Console Connection Is Provided” on page 20
■
“On First Boot, Error Messages Are Displayed and the System Will Not Boot” on
page 20
■
“Cannot Ping the Filer on the Network” on page 21
■
“The Web Browser Displays the Message:
The requested item could not
be loaded by the proxy
” on page 23
■
“A Boot Disk in the Controller Fails” on page 24
■
“A Data Disk in a Disk Storage Unit Fails” on page 24
■
“Disk Storage Unit Hot Spare Operation” on page 25
No Indication of a Console Connection Is
Provided
The
ok
prompt is not displayed and there is no output.
1. Ensure that you are using the correct cables.
Are you using the NULL modem cable that comes with the filer in the serial port A
on the back of the controller?
2. Check Step 4 on page 13 again for the proper system configuration settings.
On First Boot, Error Messages Are Displayed and
the System Will Not Boot
1. Ensure that the proper cables are used and that the cable connections are correct.
The disk storage SCSI cable must not go to the onboard SCSI port on the lower left of
the back of the controller. It must go to SCSI ports 1 and 2 on the right side. See
FIGURE 3
on page 6.