9
Problems with your freezer
You can solve many common freezer problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before
calling the service agent.
TROUBLESHOOTING GUIDE
Problem
Possible Causes
Freezer does not operate.
Not plugged in.
Circuit breaker tripped or fuse blown.
The thermostat knob is at "
0
".
Compressor turns on and
off frequently.
The room temperature is warmer than usual.
A large amount of food has been added to the freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The freezer does not have the correct clearances.
The freezer has recently been disconnected for a
period of time. Four hours are required for the
freezer to cool down completely.
Temperature inside the
freezer is too warm.
Temperature control is set too warm. Turn the control to
a cooler setting and allow several hours for the
temperature to stabilize.
Door is kept open too long or is opened too frequently.
Warm air enters the freezer every time the door is
opened. Open the door less often.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been
stored recently. Wait until the freezer has had a
chance to reach its selected temperature.
The freezer has recently been disconnected for a
period of time. Four hours are required for the
freezer to cool down completely.
Temperature inside the
freezer is too cold.
Temperature control is set too cold. Turn the control to
a warmer setting and allow several hours for the
temperature to stabilize.
Temperature of external
freezer surface is warm.
The exterior freezer walls can be as much as 30
°
F
warmer than room temperature. This is normal while
the compressor works to transfer heat from inside
the freezer cabinet.
