11
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.
Troubleshooting Guide
PROBLEM
POSSIBLE CAUSE
SOLUTION
The unit does not
operate.
Temperature control is set to
OFF
Adjust temperature control.
Bad plug connection
Reconnect the plug to power
source.
Tripped circuit breaker or blown
fuse
Reset circuit breaker or replace
fuse.
The internal temperature
is too low.
Temperature control is set too
high.
Adjust temperature control.
Thermostat does not work.
Call our service department for
repair suggestions.
The internal temperature
is too high. Compressor
operates continuously.
Temperature control is set too low. Adjust temperature control.
Poor heat dissipation and
ventilation of condenser
Allow more space at back of
freezer. Be sure ventilation slots
are clear.
Too much warm food was put in at
one time.
Allow food to come to room
temperature before putting into
freezer.
Too much food stored at one time.
Reduce the quantity below the
Load Line.
Doors were opened frequently or
held open too long.
Decrease frequency and length of
time of door opening.
Thick frost
Defrost.
Freezer is too near a source of
heat.
Relocate the unit.
Operation is too noisy.
The appliance is not level.
Level or relocate the appliance.
Pipes near the compressor are
touching.
Carefully separate the touching
pipes.
The freezer is too close to a wall
or cabinet.
Move the unit away from the
adjacent surface.
If the freezer develops problems that cannot be solved by referring to the chart above,
do not try to dismantle the unit yourself. This could void your warranty. Instead, refer
to an authorized service center or call SUMMIT Customer Service at 1-800-932-4267.
