SUMERAIN SANITARY GROUP WWW.SUMERAIN.COM
LIMITED LIFETIME CONSUMER WARRANTY
VERSION: 20160320.18.1
This product has been manufactured and tested to the highest quality standards by SUMERAIN sanitary Inc("SUMERAIN").This
warranty is limited to SUMERAIN products which are purchased by a consumer in the China after Jan 1,2010 and installed in China
or the state which has SUMERAIN technical support department locally.(visit http://www.sumerain.com/en/supportcenter.asp for
review the state list of SUMERAIN technical support department).If the faucet should leak or drip during normal use,SUMERAIN will,
free of charge, mail to the purchaser the cartridge necessary to put the faucet in good working condition. If a defect is found in
normal residential use, SUMERAIN will, at its election, repair, provide a replacement part or product, or make appropriate
adjustment.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only (exclusive online retail original customer, online retail original
customer cover by the "Online CONSUMER Limited Lifetime WARRANTY & Return policy"), This warranty is not-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your SUMERAIN manufactured product. SUMERAIN warrants this product against defects in material or
workmanship as follows: SUMERAIN will repair at no charge for parts only or, at its option, replace any product or part of the product
that proves defective because of improper workmanship and/or material, under normal installation, use, service and maintenance. If
SUMERAIN unable to provide replacement, SUMERAIN may elect to provide similar model upon close value.
FINISH WARRANTY
It is the responsibility of the customer to check for any material finish defects before installation. SUMERAIN doesn't warranty these
finishes after the fixture has been installed.
ELECTRONIC FAUCETS WARRANTY
SUMERAIN warrants that its electronic faucets, valves and controls to be free from manufacturing defects in material and
workmanship under normal use for three(3) years from the date of purchase and waterflow impeller-dynamo (generate power for
LED faucet) for six(6) months from the date of purchase.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences, if
you are a consumer who purchased the product for use primarily for personal,family,or household purposes, this warranty extends
for 5 years since the product originally installed (Extend max 1 month From the date of purchase).if you purchased the product for
use primarily for any other purpose,including,without limitation, a commercial purpose or is installed outside of US, or if the finish is
gold, non-Vibrant or a painted or powder coated color finish this warranty extends only for one year, with respect to SUMERAIN and
commercial products.
THIS WARRANTY DOES NOT COVER, AND SUMERAIN WILL NOT PAY FOR:
A.
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B.
Conditions, malfunctions or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse,
abuse,negligence,accident or alteration or the use of abrasive or caustic cleaning agents or "no-rinse" cleaning products, or the use
of the product in any manner contrary to the product instructions. Conditions in the home such as excessive water pressure or
corrosion.
C.
Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or
reinstallation of the product.
D.
Accessories, connected materials and products (including but not limited in handshower flexible hose, spray flexible hose,
handshower), or related products not manufactured by SUMERAIN
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your SUMERAIN retailer or contact technical service at: [email protected]
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and the place of purchase.
2. A description of the problem (Download URL:
http://www.sumerain.com/download/servicerequest/sheet.pdf
and fill out the Service
Request Sheet).
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured to specified address.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
Repair or replacement (or, in limited circumstances, refund of the purchase price) as provided under this warranty is the exclusive
remedy of the purchaser. SUMERAIN neither assumes nor authorizes any person to create for it any obligation or liability in
connection with this product.SUMERAIN shall not be liable to purchaser or any person for any incidental, special, or consequential
damages, arising out of breach of this warranty or any implied warranty (including merchantability) Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This
warranty gives you specific legal right, and you may have other rights which vary from state to state. You may be required by law to
give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under
the Magnusson-moss warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your SUMERAIN product for any damage or visible defect. Prior to
installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. if
you have questions at any time about the use,installation,or performance of your SUMERAIN product, or this warranty, please call or
email us at +1-866-2030-866,