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WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty during the Warranty Period does not cover any damage due
to: (a) improper use; (b) failure to follow the product instructions or to perform any
preventive maintenance; (c) modifications; (d) unauthorized repair; (e) normal
wear and tear that comes with household use; or (f) external causes such as
accidents, abuse, or other actions or events beyond our reasonable control. It
also does not cover consumable parts.
WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of your purchase and lasts for 3 years
(“The Warranty Period”), which shall be divided into two periods: (1) the first
30 days from the date of your purchase (“Initial Warranty Period”); and (2) the
remainder of the 3 year period after the Initial Warranty Period has expired (the
“Remainder Warranty Period”). The Warranty Period is not extended if we repair
or replace the product. We may change the availability of this limited warranty at
our discretion, but any changes will not be retroactive.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective product during the Initial Warranty Period, we will,
in our sole discretion either (a) replace such product (or the defective part) free of
charge, or (b) refund the purchase price of such product.
With respect to any defective product during the Remaining Warranty Period,
we will repair such product free of charge and provide a full-service inspection
of your product. You will be responsible for all shipping and handling fees to and
from our facility.
HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must call 844-861-4762 or email us at Info@
STXInternational.com during the Warranty Period to open a service request.
Proof of purchase will be required to open a service request.
LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE
REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS
LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES
EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE
PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR
ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR
LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES HAVE DIFFERENT LIMITATIONS OF LIABILITY AND
EXCLUSIONS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
