WARRANTY CLAIM GUIDELINES
Model CC130, CC270, CC450, CC900, CC1800
As from January 1st 1993 all STUART ICEMAKERS will carry a standard two years warranty. This covers
two years labour, two years on parts and two years on compressor failure, provided warranty conditions are
met and installation is in accordance with published standards.
All dates are from the date of installation. This date is assumed to be a maximum of eight (8) weeks from the
date of invoice to the dealer.
Warranty claims are conditional on the following:
(1)
All claims for labour or parts must be made through the original reseller.
(2)
The defective part must be returned with the service invoice to STUART MANUFACTURING,
freight pre-paid, within 15 days of date of service. Details of End User, Model, Serial Number and Date of
Installation of the product must be provided with the claim.
(3)
All replacement parts must be detailed and be approved STUART parts.
(4)
All labour only claims must be explained in sufficient detail on the service invoice to properly iden
-
tify the nature of the failure.
(5)
The labour warranty includes standard straight time charges at the installation location only and does
not include charges for travelling time, mileage or other premium charges.
(6)
When consumables such as driers,refrigerant etc. are supplied by the service agent, the cost allowed
will be the
Refrigeration Wholesalers list price only.
(7)
If a compressor is faulty and requires replacement, the service agent MUST contact Stuart Manufac-
turing before obtain ing a replacement.
The warranty will not apply in the following circumstances:
(1)
When any part, assembly or ice machine:
(a) has been altered, modified or changed
(b) has been subject to misuse, neglect or accident
(c) where the serial number or other identification has been removed or altered.
(2)
When the product has been installed and or maintained in a manner inconsistant with the approved
procedure or STUART technical publications.
(3)
The two years compressor warranty will not apply where the refrigeration system has been modified
with a condenser, heat reclaim device or part or assembly not approved by STUART MANUFACTURING.
GENERAL
As from 1st January, 1993 the following warranty will apply to all spare parts:
