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Introduction
Chapter 1
7
1.4 Warranty
LIMITED WARRANTY
All Stryker Bertec products are guaranteed against material or manufacturing defects, improper
operation of mechanisms, and premature wear of bed components under normal use
conditions.
For questions regarding the warranty, please contact Stryker Bertec Technical Service
department (see section 1.2) or your local representative.
TO OBTAIN SERVICE AND/OR PARTS
To Require Service
To obtain the service of a Stryker Field Service Representative for an on-site diagnosis and/or
repair of a bed malfunction, contact the Technical Service department (see section 2.1) or your
local representative.
To Order Parts
In order to correctly identify and order parts to be replaced, proceed as follows:
•
Once you have established the nature of the problem, locate the serial number plate (fig.
1.4) and the manufacturer's nameplate (fig. 1.4) affixed respectively on the right side of the
mobile frame at the foot end of the bed, and on the right side of the head end casing cover.
•
Write down the serial number, the production number (e.g. FL17-XXXX) and the bed model
(manufacturer's nameplate). Make sure that the bed is indeed a Stryker Bertec bed. At first
glance, beds manufactured by other companies may resemble ours.
•
Locate the Parts manual or Customer's guide (containing the Parts manual needed) number
on the manufacturer's nameplate and refer to its drawings and part lists to identify the
defective part. Write down the name of the part and its part number. Also write down the
problem encountered while using the equipment.
N
N
O
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T
T
E
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It is very important that you refer to the drawings and parts lists that are specific to the bed
needing repair.
•
Contact the Technical Service department (see section 1.2) or your local representative and
provide all the previously noted information:
•
Bed model
•
Serial number and production number
Figure 1.4
SERIAL NUMBER PLATE
MANUFACTURER
'
S NAMEPLATE
Содержание GOBED FL17E
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