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Repair and Loaner Program
This service is available in the United States only. Outside the USA, contact your Stryker sales representative or nearest Stryker
subsidiary.
On request, Stryker Instruments will provide a loaner unit for your use while repairs are being made. Please clean and sterilize all
potentially contaminated products being sent in for repair, credit, or return of a loaner unit. The policy of Stryker Instruments is not to
accept or process potentially contaminated products that do not meet this requirement.
Also, please be aware that it is unlawful to transport bio-contaminated products through interstate commerce that are not properly
packaged and labeled as such.
1. Contact Stryker Customer Service at 1-800-253-3210 to request a loaner. Provide a name and address for shipping. Every effort
will be made to send a loaner unit immediately.
2. Send the inoperative unit to Stryker with a purchase order number of authorization for repair. The order should explain the nature
of the difficulty. Also, provide a name and address for shipping the repaired instruments.
Return the inoperative unit to:
Stryker Instruments
Repair
Department
4100 E. Milham
Kalamazoo, Michigan,
49001
3.
The repaired unit will be shipped back and the repair invoice will follow under separate cover. Under most conditions, repair
turnaround time will be approximately 2 to 3 weeks.
4.
As soon as your repaired unit is returned, return the loaner to Stryker Instruments.
Limited Warranty
In the U.S.A. only, products of Stryker Instruments are warranted to the original purchaser for a period of one year from the date
of purchase, with exceptions noted below. Products are warranted to be free from defects in material and workmanship. Abnormal
wear and tear or damage caused by misuse or by failure to perform normal and routine maintenance as set out in these instructions,
or as demonstrated by an authorized Stryker Instruments representative, is not covered by the warranty. Any effort at field repair or
adjustment may invalidate your warranty.
The warranty extends to all purchasers and is limited to the repair or replacement of the product without charge when returned
prepaid to Stryker Instruments. There are no other expressed warranties. This warranty gives you specific legal rights and you may
have other rights which vary by state and municipality.
For selected products: Battery Packs are warranted for a period of 90 days from the date of invoice.
European Equiv.
4208-001-713
N. European Equiv.
4208-001-730
Japanese Equiv.
4208-001-720
Polish Equiv.
4208-001-750
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