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Print errors
• Ensure there aren’t any paper jams.
• Ensure the printer has enough ink..
• Ensure the printer door is closed.
• Ensure the printer has paper.
• Ensure the printer is powered on.
• Ensure the printer cable is
connected..
Error saving more than 4GB files to
the USB
Ensure that the USB is formatted as
NTFS. FAT 32 will not support any
file size bigger than 4GB.
Error reading archived cases from
DVD/CD
Reboot the system if you have just
written the case. Check the disc on a
different system.
No videos written to the USB
Ensure “write videos to USB” in the
save settings is selected.
No videos written to the network
Ensure “write videos to Network” in
the save settings is selected.
Selecting the security feature
Ensure that the user names and
passwords for the system have been
setup before you select the security
feature
Annotation list is blank
Ensure that a procedure is selected
in the Patient information screen in
order to enable the annotation list.