32
TROUBLESHOOTING
Why does my dog’s collar just keep going off for no apparent reason?
Waarom gaat de halsband af als mijn hond zijn hoofd schudt?
Why is the collar not producing any sound or vibration when my dog is barking?
Why does the collar get activated when my dog is not barking?
Can I use the collar when other dogs are playing in the area?
Is my Anti Barking Collar safe and animal-friendly?
●
The sensitivity level is probably just set too high. Lower the sensitivity level by pressing the minus “-”
button and adjust until you reach the desired effect.
●
Check that the collar is on tight. Remember, tighten the collar so that you can only fit one finger
inbetween the probes and the dog’s neck.
●
This may be because the dog is not yet used to wearing the collar. If this is an issue, it is best to train your
dog to wear it in small time increments at a time until he feels more comfortable wearing it.
●
Check that the battery is inserted correctly and that it still has power. If the battery still has juice, you may
need to either increase the sensitivity level by pressing “+” to make it more sensitive to activate or tighten
the collar as it might just be too loose.
●
Some dogs will bark less loudly, in which case you will need to increase the sensitivity level. Thick fur
around the neck area can also be the cause of this problem.
●
If the collar only beeps but no longer vibrates, the battery is probably (too) empty. Replace the
battery.
●
The smart chip is designed to be sensitive to your dog’s barking, however, it may sometimes be triggered
by other loud sounds. This is normal and will not affect your dog’s behavior.
●
Dogs will bark when they are playing or getting excited, so for comfort and safety, we do not recommend
using the collar in these types of environments.
●
Yes, the Anti Barking Collar is designed to correct your dog and get his attention, not to punish him. This
collar does not contain a shock device and only improves the dog with beeps and vibrations. Although the
first strong vibration correction can startle your dog.
