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15
TROUBLE
CAUSE
SOLUTION
the appliance doesn’t
switch ON
1. main switch is off
2. appliance switch if off
3. wrong connection to mains
1. set main switch to on
2. set appliance switch in pos. 1
3. contact service to check
No water in boiler
1. water source tap closed
2. pump filter clogged
3. motor-pump set failure
1. open water supply tap
2. replace filter
3. contact service
missing coffee delivery from
group
1. water supply tap closed
2. motor-pump set failure
3. clogged giggler
4. electronic control unit fuse melt
5. group solenoid-valve failure
1. Open water supply tap
2. Contact service
3. Contact service
4. Contact service
5. Contact service
missing steam from lances
1. Too much water in boiler
2. Heating element failure
3. Nozzle clogged
4. Heating element protector tripped
1. See SPECIFIC TROUBLE
2. Contact service
3. Clean Nozzle
4. Reset protector
water level in boiler is too
high
1. The pump motor always run
2. Heat-exchange is perforated
3. Solenoid-valve for automatic water
filling is blocked
1. Replace motor
2. Replace heat exchanger
3. Replace solenoid-valve
water leakages on table
top
1. Drain basin is dirty
2. Exhaust pipe is disconnected or
clogged
1. Clean drain basin
2. Replace drain pipe
Coffee dregs are wet
1. Coffee grinding is too fine
2. Group is still cold
3. Group solenoid-valve doesn’t work
properly
1. Adjust grinding degree
2. Wait for appliance to get warm
3. Clean group exhaust system
Coffee delivery is too slow
1. Coffee grinding is too fine
2. Filter holder is dirty
3. Group is clogged
4. Injector or solenoid-valve are
partially clogged
1. Adjust grinding degree
2. Replace filter and clean filter
holder more frequently
3. Contact service
4. Replace injector or solenoid-
valve
Coffee delivery is too fast
1. Coffee grinding is too coarse
1. Adjust grinding degree
Delivered coffee is cold
1. Heat-exchangers or heating
element coated with limestone
2. Pressure-switch contacts are
oxidised
3. Defective electrical connections
4. Heating element is partially burned
1. Contact service for overhauling
2. Clean pressure-switch contacts
3. Contact service to check the
connections
4. Replace heating element
Delivered coffee is too hot
1. Wrong pressure-switch setting
1. Adjust pressure-switch by acting
on the relevant screw