14.9 The picture is pixelated
14.9 The picture is pixelated
Possible cause
Solution
Bad network cable between the Maven
and the rest of the network
Use a cable with proven quality
Interference on the signal of the net-
work cable
Use a Cat5e or Cat6 cable
Malfunctioning of the local network
Check the local network (Cables, routers, switches) for pos-
sible problems
Failure of the internet connection
(delay, jitter, packet loss)
Test the connection on suitability for video streaming on the
website of
Visualware: http://myspee.dvisualware.com/
On the video platform is packet loss logged. This informa-
tion can be obtained from the person from whom you have
received or bought the Maven.
14.10 The image has stopped
See section 14.9, particularly the solution for a bad internet connection.
14.11 There is no audio in the stream
Possible cause
Solution
The selected audio input is not available Check the selected audio input in the conguration interface
and select a dierent audio input, if necessary
Mic/Line is selected as audio input and
both an audio-video and an audio-only
stream are congured
Use a dierent audio input or choose between the audio-
video stream and the audio-only stream
The audio cables are connected to the
wrong input
Check which audio input is selected in the conguration
interface and connect the audio cables to the correct input
14.12 The webinterface of the Maven is not accessible
There can be serveral problems, for example that the Maven has a static IP address which is not valid
or not congured correctly.
The best method to get access to the webinterface of the Maven depends on your Maven image version
and your specic situation. You can see the Maven image version information when you connect a
monitor to the VGA-out connector of the Maven:
your situation:
•
Maven image version 5 or higher (the Maven shows a white screen with the Streamit logo on the
connected monitor): Follow the steps given in section Using the conguration interface on the
Maven itself below.
•
Maven image version 4: Follow the steps given in section Using the on-board DHCP server below.
•
Maven image version 2 or 3: When the Maven is in a network with a DHCP server, follow the steps
given in section Using a DHCP server in the local network below.
•
If none of the above options is applicable for you, follow the steps given in section Maven en PC
in a separate network below.
Of course, you can always reset the Maven to the factory default settings, see section 10 for details.
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