14. Troubleshooting
14 Troubleshooting
In this section will you nd tips to solve several possible problems. We advise you to read this carefully
before contacting us. (see 1.4 If you do not succeed).
14.1 The lights at the network connector do not light up
Possible cause
Solution
The Maven is not powered on
Switch on the Maven
The network cable is not attached to
a working network connection on the
other side
Try if the network connection works via the cable if you
connect the network cable with a PC or laptop
14.2 The Maven makes a downward tone
Possible cause
Solution
The Maven is not connected to the net-
work
Connect the Maven to the network with a network cable in
LAN1
The network cable is connected to the
wrong LAN connector
Connect the Maven to the network with a network cable in
LAN1
The stream settings of the Maven
are incorrect (External stream server,
Stream mount point, etc.)
Check the stream settings of the Maven (see 4.4)
14.3 Suggestions when using the Roland VR-3 / VR-5
Possible cause
Solution
The Roland VR-3 / VR-5 is not pow-
ered on
Switch on the Roland VR-3 / VR-5
The USB output of the Roland VR-3 /
VR-5 is not in streaming mode
Put the USB output in streaming mode (see the user manual
of the Roland VR-3 / VR-5)
14.4 The stream is not visible in the video station
Possible cause
Solution
The stream settings of the Maven are
incorrect
Check the stream settings of the Maven (see 4.4
The settings of the video station are in-
correct
Check the settings of the video station (see
manual for sta-
tion administrators
on the portal)
14.5 The stream does not get a play button in the video station
See 14.4.
Version v8.0
Nov 2012
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