Stonex S9i GNSS Receiver – User Manual
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not caused by human factors or no obvious damage to its surface is visible.
STONEX® warrants any new replaced parts or products are warranted to be
free from defects in materials and workmanship for thirty (30) days or for the
remainder of the Limited Warranty Period of the Product in which they are
installed, whichever is longer. Faulty Parts or Products replaced under this
Limited Warranty shall become property of STONEX®.
All products that have to be repaired have to be returned to our technical
representative office location via any delivery company the customer prefers,
nevertheless STONEX® is not accountable for the unlikely event that the
Products gets lost in transit.
Any damage inflicted by the customer or by third party after the products
has been delivered to the customer is excluded from the limited warranty as
well any damage arising from an improper use, from any action or use not
provided for in the enclosed user guides and/or manuals.
Shipping policy
The Customer or the dealer is required to pay for the charges for shipping of
fault part or instruments to STONEX® representative office and STONEX® is
providing the shipping for return. Dealers need to follow STONEX®
repair/service procedure (see appendix 6) to achieve a better and prompt
service result.
Return policy Dead On Arrival instruments
All returned products have to be shipped to STONEX® representative office.
The original Purchaser has a period of seven (7) days starting from date of
purchasing to signal the existence of a defect in the instrument for a full
refund (less shipping and handling), provided the merchandise is in new,
resalable condition and returned in the original, undamaged packaging.
Customer has to pay for both the return and the original freight fees,
regardless of the original freight paid by the Company.
All warranty books, instruction manuals, parts and accessories must be
included as well as the original box in which the item was shipped. We
recommend to place the original carton inside another box, to avoid any
additional damage to the carton itself. In some cases, returns of special items
will require a re-stock fee. Acceptance of returned merchandise is final only
after inspection by STONEX®.
