18
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: GYJ45-68 PRODUCT CODE: 52533 05/2016
Problem
Possible cause
Solution
The timer dial
does not turn.
Is the power plug inserted firmly into
the wall socket?
Insert the power plug firmly.
The drum
does not turn.
Is the door closed?
Did you press the Start button?
Is the power plug firmly inserted?
Does the wall socket have power?
Close the door.
After setting up the Heat
Selector and Timer Dial, you
must press the Start button.
Insert the power plug firmly.
If power is switched on at the
wall socket, check the socket
with another appliance.
Hot air is not
blowing out.
Is the timer incorrectly set to cold air? Set the timer to hot air.
The washing is
not thoroughly
dried.
Are the front and back filters clogged?
Is there too much washing in the
dryer?
Have items been added while the
dryer is in operation?
Has the washing been twisted while
drying?
Is the dryer operating in a small and
poorly ventilated area?
Have you set the dryer to the Mild Dry
program (low heat and less than 60
minutes drying time)?
Check and clean the filters.
Reduce the amount of
washing in the dryer.
Dry damp items again for a
little longer.
Untwist the items and dry
them for a little longer.
Place the dryer in a well-
ventilated area.
Try using the Warm or Extra
Dry settings instead (high
heat and more than 60
minutes drying time).
The dryer does
not start.
Is there a power failure?
Is the power plug inserted firmly?
Is the door closed?
Is the timer in the OFF position?
Is the power switched on at the wall
socket?
Check and try again when the
power is back.
Insert the power plug firmly.
Close the door securely.
Set the drying time.
Switch on power at the wall
socket.
Troubleshooting guide
If your clothes dryer has a fault, is not working properly, or you think it should work
better, use the list below to identify and solve any problems. If you cannot solve the
problem, contact our after sales support line. Do not attempt to dismantle or repair the
dryer yourself.
FAQs
