18
Problem
Possible cause
Solution
Unit does not
start when
pressing
the POWER
button.
The water full (WF) indicator
blinks, indicating that the
drain tray is full.
Drain the condensation
water.
The room temperature is lower
than the set temperature.
Reset the temperature.
Low cooling
performance.
Doors or windows to the
room are open.
Make sure all windows
and doors to the room are
closed.
There are heat sources inside
the room.
Remove or switch off any
heat sources.
The exhaust air hose is not
connected and vented to the
outside, or it is blocked.
Connect or clean the
exhaust air hose and ensure
it is properly vented to the
outside.
The temperature setting is too
high.
Reset the temperature.
The air inlet is blocked.
Clean the air inlet and/or
remove obstructions.
Noisy
The ground is not level or not
flat enough.
Make sure to place the unit
on a flat, level ground.
The sound comes from the
refrigerant flowing inside the
air conditioner.
This is normal and no cause
for concern.
E0 Code
The room temperature sensor
failed.
Call for service to replace
the room temperature
sensor (the unit can also
work without replacement).
E2 / E4 Code Water full.
Drain the water manually
out of the drain tray.
If you experience problems with your portable air conditioner, or it appears
not to be operating correctly, check the information below for solutions
to common problems. If none of the solutions offered help you solve your
problem, please contact our after sales support centre for advice.
Do not attempt to repair the appliance yourself!
FAQs & Troubleshooting Guide
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: A013A-14CB PRODUCT CODE: 12221
10/2019
