iNSTALLATiON
Service information
www.stiebel-eltron.com
DHB-E LCD AU |
15
14. Service information
Overview of connections
D
00000
76
84
2
1
2
3
4
5
6
1 Flow sensor
2 High limit safety cut-out, automatic reset
3 NTC sensor
4 Pin strip for anti-scalding protection
5 Programming unit plug-in position
6 Diagnostic traffic light
Appliance cover retainer
D
00000
56
21
6
15. Troubleshooting
WARNING Electrocution
To test the appliance, it must be connected to the power
supply.
Note
When testing the appliance using the diagnostic traffic
lights, water must be flowing.
indicator options for diagnostic traffic light (LED)
Red
Illuminates in the event of a fault
Yellow Illuminates in heating mode/flashes when output restric-
tion reached
Green
Flashing: Appliance connected to power supply
Diagnostic traffic
lights (draw-off mode)
fault
Cause
remedy
No LED illuminates
Appliance does not heat up One or more mains power phases missing
Check fuses/MCBs in distribution board
Faulty PCB
Replacing the function module
Green flashing, yellow off,
red off
No DHW
Appliance starting flow rate not reached; shower
head/aerator scaled up
Descale/replace the shower head/aerator
Appliance starting flow rate not reached; strainer
in cold water inlet dirty
Cleaning the strainer
Flow meter not attached
Check plug-in connection; correct if necessary
Flow meter faulty or dirty
Replacing the flow meter
Faulty PCB
Replacing the function module
Green flashing, yellow on,
red off
No display
Loose connecting cable between PCB and pro-
gramming unit
Check plug-in connections; correct if necessary
Faulty connecting cable between PCB and pro-
gramming unit
Check connecting cable; replace if necessary
Programming unit faulty
Replacing the programming unit
Faulty PCB
Replacing the function module
Green flashing, yellow on,
red off
No DHW; outlet temperature
does not match set value
Tap faulty
Replace tap
Faulty outlet sensor
Replace the outlet sensor
Heating system faulty
Replacing the function module
Faulty PCB
Replacing the function module
Green flashing, yellow flash-
ing, red off
No DHW; outlet temperature
does not match set value
Appliance is operating at its output limit
Reduce flow rate; install flow limiter
Appliance is operating at its output limit
Check jumper position for connected load
Heating system faulty
Replacing the function module