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iNSTALLATiON 

 

Service information

www.stiebel-eltron.com 

DHB-E LCD AU | 

15

14.  Service information

Overview of connections

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76

84

2

1
2

3
4
5

6

 

1  Flow sensor

2  High limit safety cut-out, automatic reset

3  NTC sensor

4  Pin strip for anti-scalding protection

5  Programming unit plug-in position

6  Diagnostic traffic light

Appliance cover retainer

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00000

56

21

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15.  Troubleshooting

 

WARNING Electrocution

To test the appliance, it must be connected to the power 

supply.

 

Note

When testing the appliance using the diagnostic traffic 

lights, water must be flowing.

indicator options for diagnostic traffic light (LED)

Red

Illuminates in the event of a fault

 

Yellow  Illuminates in heating mode/flashes when output restric-

tion reached

Green

Flashing: Appliance connected to power supply

Diagnostic traffic 

lights (draw-off mode)

fault

Cause

remedy

No LED illuminates

Appliance does not heat up One or more mains power phases missing

Check fuses/MCBs in distribution board

 

 

Faulty PCB

Replacing the function module

Green flashing, yellow off, 

red off

No DHW

Appliance starting flow rate not reached; shower 

head/aerator scaled up

Descale/replace the shower head/aerator 

Appliance starting flow rate not reached; strainer 

in cold water inlet dirty

Cleaning the strainer 

Flow meter not attached

Check plug-in connection; correct if necessary

Flow meter faulty or dirty

Replacing the flow meter

 

 

Faulty PCB

Replacing the function module

Green flashing, yellow on, 

red off

No display

Loose connecting cable between PCB and pro-

gramming unit

Check plug-in connections; correct if necessary 

Faulty connecting cable between PCB and pro-

gramming unit

Check connecting cable; replace if necessary 

Programming unit faulty

Replacing the programming unit

 

 

Faulty PCB

Replacing the function module

Green flashing, yellow on, 

red off

No DHW; outlet temperature 

does not match set value

Tap faulty 

Replace tap 

Faulty outlet sensor

Replace the outlet sensor

Heating system faulty

Replacing the function module

 

 

Faulty PCB

Replacing the function module

Green flashing, yellow flash-

ing, red off

No DHW; outlet temperature 

does not match set value

Appliance is operating at its output limit 

Reduce flow rate; install flow limiter 

Appliance is operating at its output limit

Check jumper position for connected load

 

 

Heating system faulty

Replacing the function module

Содержание DHB-E 13 LCD

Страница 1: ...OPERATION AND INSTALLATION Electronically controlled comfort instantaneous water heater DHB E 13 LCD AU DHB E 18 LCD AU DHB E 27 LCD AU ...

Страница 2: ... 13 9 Horizontal installation of the appliance 14 14 Service information 15 15 Troubleshooting 15 16 Maintenance 16 17 Specification 16 17 1 Dimensions and connections 16 17 2 Wiring diagram 17 17 3 Domestic hot water output 17 17 4 Application areas Conversion table 17 17 5 Pressure drop 17 17 6 Fault conditions 18 17 7 Data table 18 ENVIRONMENT AND RECYCLING WARRANTY SPECIAL INFORMATION The appl...

Страница 3: ... consequences are listed that may result from failure to observe the safety instructions f Steps to prevent the risk are listed 1 1 2 Symbols type of risk Symbol Type of risk Injury Electrocution Burns burns scalding 1 1 3 Keywords KEYWORD Meaning DANGER Failure to observe this information will result in serious injury or death WARNING Failure to observe this information may result in serious inju...

Страница 4: ...to determine if additional delivery temperature control is required Material losses The user should protect the appliance and its tap against frost 2 3 Test symbols See type plate on the appliance 3 Appliance description The appliance switches on automatically as soon as you open the hot water valve on the tap When you close the tap the appliance switches off again automatically The appliance heat...

Страница 5: ...tic valve and water preheated by solar energy f Set the temperature at the instantaneous water heater to the maximum temperature Following an interruption to the water supply Material losses To ensure that the bare wire heating system is not dam aged following an interruption to the water supply the appliance must be restarted taking the following steps f Disconnect the appliance from the power su...

Страница 6: ... with water The maximum temperature of 50 C must not be exceeded 7 3 Instructions standards and regulations Note Observe all applicable national and regional regulations and instructions Note The installation of this appliance shall conform to the Plumbing Code of Australia PCA and the New Zealand Building Code The IP 24 IP 25 protection rating can only be ensured with a correctly fitted cable gro...

Страница 7: ... f Ensure that the flow rate for switching on the appliance is achieved f Increase the water line pressure if the required flow rate is not achieved when the draw off valve is fully open If the flow rate is still not achieved remove the flow limiter see chapter Installation Installation Removing the flow limiter 10 Installation Factory settings DHB E 13 LCD AU DHB E 18 LCD AU DHB E 27 LCD AU Inter...

Страница 8: ...nd installation work in accordance with regulations 24 5 Nm 24 5 Nm 19 5 Nm 19 5 Nm D0000041720 f Remove the caps from the tees f Fit the plugs and the extensions with gaskets D0000085354 2 1 1 Strainer 2 Plastic profile washer f Fit the strainer and the plastic profile washer in the tee for the cold water inlet Material losses The strainer must be fitted for the appliance to function f When repla...

Страница 9: ...o secure the bottom of the back panel with a screw D0000077728 1 2 1 Cable entry installation aid 2 Cable grommet Use the installation aid for easier wiring access through the cable grommet see plastic parts set supplied f Remove the cable grommet from the back panel f Pull the cable grommet over the cable sheath of the power cable For large cable cross sections enlarge the hole in the cable gromm...

Страница 10: ...g it out at the sides and guiding it over the pipes f Insert the connection pieces into the lower section of the back panel from behind f Click the lower section of the back panel into place Secure the lower back panel section with a screw Material losses The cover plate of the lower back panel section must not bend when installed 11 Commissioning 11 1 Preparation 43 C Tmax D0000077020 1 1 Jumper ...

Страница 11: ... fascia to the appliance cover D0000053281 f Switch on the power supply 11 2 1 Appliance handover f Explain the appliance function to users and familiarise them with its operation f Make the user aware of potential dangers especially the risk of scalding f Hand over the instructions 11 3 Recommissioning Material losses To ensure that the bare wire heating system is not dam aged following an interr...

Страница 12: ...terminal 13 2 Electrical connection on unfinished walls with short power cable D0000060387 f Reposition the mains terminal further downwards To do this undo the fixing screw Secure the mains terminal in place 13 3 Electrical connection on finished walls Note This type of connection changes the IP rating of the ap pliance f Change the type plate Cross out IP 25 and mark the box IP 24 Use a ballpoin...

Страница 13: ...ce by undoing the fixing toggle aligning the power supply and back panel and then re tight ening the fixing toggle If the back panel does not sit flush against the wall you can secure the appliance at the bottom with an additional screw Material losses The cover plate of the lower back panel section must not bend when installed 13 5 Wall mounting bracket when replacing appliance An existing STIEBE...

Страница 14: ...ance Note For the horizontal installation alternative please note the following points Installation is only permissible with direct wall mounting The installation versions Installation with offset tiles and Rotated appliance cover are not permis sible This type of connection changes the IP rating of the appliance Cross out IP 25 on the type plate and mark the box IP 24 Use a ballpoint pen to do th...

Страница 15: ...flow rate not reached shower head aerator scaled up Descale replace the shower head aerator Appliance starting flow rate not reached strainer in cold water inlet dirty Cleaning the strainer Flow meter not attached Check plug in connection correct if necessary Flow meter faulty or dirty Replacing the flow meter Faulty PCB Replacing the function module Green flashing yellow on red off No display Loo...

Страница 16: ...ppliance disconnect all poles from the power supply This appliance contains capacitors which are discharged when disconnected from the power supply The capacitor discharge voltage may briefly exceed 60 V DC Draining the appliance The appliance can be drained for maintenance work WARNING Burns Hot water may escape when you drain the appliance f Close the shut off valve in the cold water inlet line ...

Страница 17: ...6 2 7 0 8 3 10 1 12 9 18 7 8 9 2 11 2 14 3 19 4 8 4 9 9 12 0 15 4 DHB E 27 LCD AU 23 5 10 2 12 0 14 6 18 7 26 11 3 13 3 16 1 20 6 28 12 1 14 3 17 4 22 2 Connected load in kW 50 C DHW output in l min Rated voltage Cold water inlet temperature 380 V 400 V 415 V 5 C 10 C 15 C 20 C DHB E 13 LCD AU 12 2 3 9 4 4 5 0 5 8 13 5 4 3 4 8 5 5 6 4 14 5 4 6 5 2 5 9 6 9 DHB E 18 LCD AU 16 2 5 1 5 8 6 6 7 7 18 5 ...

Страница 18: ...permissible pressure MPa 1 1 1 Max inlet temperature for reheating C 55 55 55 Values Max inlet temperature e g pasteurisation C 70 70 70 ON l min 2 5 2 5 2 5 Flow rate limit at l min 8 9 9 Flow rate at 28 K l min 7 4 at 415 V 9 9 at 415 V 14 3 at 415 V Flow rate at 50 K l min 4 2 at 415 V 5 6 at 415 V 8 0 at 415 V Pressure drop for flow rate at 50 K without flow limiter MPa 0 04 0 06 0 14 Pressure...

Страница 19: ...pect and test the unit Warranty exclusions 12 We may reject your warranty claim if 12 1 The unit was not installed by registered and qualified tradespeo ple 12 2 The unit was not installed and commissioned a in Australia b in accordance with the Operating and Installation Guide and c in accordance with the relevant statutory and local require ments of the State or Territory in which the unit is in...

Страница 20: ... STIEBEL ELTRON SAS 7 9 rue des Selliers B P 85107 57073 Metz Cédex 3 Tel 0387 7438 88 Fax 0387 7468 26 info stiebel eltron fr www stiebel eltron fr Hungary STIEBEL ELTRON Kft Gyár u 2 2040 Budaörs Tel 01 250 6055 Fax 01 368 8097 info stiebel eltron hu www stiebel eltron hu Japan NIHON STIEBEL Co Ltd Kowa Kawasaki Nishiguchi Building 8F 66 2 Horikawa Cho Saiwai Ku 212 0013 Kawasaki Tel 044 540 320...

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