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Product design and specifications are subject to change, without notice.
7. TROUBLESHOOTING
8. SPECIFICATIONS
Input: 5 V 500 mA
Operational temperature: 20 to 50°C
Minor issues can generally be resolved by:
-unplugging and re-plugging the DisplayLink device,
-changing the display mode via the DisplayLink GUI, or,
-changing the display mode via Windows Display Properties.
USB 3.0 support
USB 3.0 Host controllers on PCs are relatively new and the drivers may not be mature.
USB 3.0 port may show issues that are not present when connecting to USB 2.0
Please make sure your USB 3.0 host controller drivers are up to date, as this
can solve many issues with DisplayLink connected on USB 3.0. DisplayLink
provide a knowledgebase article with links to the latest host controller drivers at:
http: //kb.displaylink.com/315
On Windows 8 /7/Vista WDDM (Aero and Basic)
DisplayLink software works closely with the graphics card and there may be
interoperability issues with some graphics cards. If this happens:
1. Try to upgrade to the latest graphics drivers for your primary graphics card.
2. Try to upgrade to latest DisplayLink software.
3. Report the issue via your support channel.
4. If necessary, boot into Safe Mode and use Windows Backup and Restore
Center to recover.
