Page
4
of
4
S
tepO
v
er
S
ign
at
u
re P
ad O
p
er
at
ing
Ins
tr
u
ction
s
StepOver Signature Pad
OPERATING INSTRUCTIONS
EN
The warranty shall be invalidated in the following cases of improper use (amongst others):
Use of pens that have not been approved by StepOver (e.g. ballpoint pens)
Strong and targeted pressure on the display/sensor (especially in transit)
Falls from heights above 30cm
Broken USB cables caused by bending or pulling
Significant build-up of moisture in the Signature Pad
Intense heat and/or sunlight on the Signature Pad
Use of aggressive (solvent-based) detergents
Please keep the Signature Pad and all accessories out of the reach of children! Serious
damage may create sharp and/or pointy edges that can cause injuries when touched.
Damaged devices may also leak liquids that can cause irritation to the skin and eyes.
Please contact a doctor immediately in such case.
Useful maintenance links:
Changing the pen and cord
https://www.stepover.com/fileadmin/stepover.de/media/Dokumente/duraPen1-EN.PDF
Changing the protective film
https://www.stepover.com/fileadmin/stepover.de/media/Dokumente/Montage-Schutzfolien.pdf
Support / Repairs / RMA
StepOver will be happy to provide you with after-sales advice and assistance, especially if you notice an
unexpected problem.
If you require technical assistance, you will find a lot of support and contacts on our website:
https://www.stepover.com/service/
If your Signature Pad is faulty, please only use our RMA Assistant at:
https://www.stepover.com/service/repair
Please do not send us any devices before they have been approved by the RMA Assistant. We cannot
accept or process such devices, and we will return them to you at a cost.
CE / FCC
All hardware products manufactured by StepOver International GmbH and StepOver GmbH with FCC marking
Class A Declaration / Reference: This equipment has been tested and complies with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. The improper use of this equipment in a residential area is
likely to cause harmful interference. Such disturbances must be corrected by the user at its own
expense.
All hardware products manufactured by StepOver GmbH and StepOver International GmbH with CE marking
www.StepOverInfo.net/CE-Conformity
Warning: This device is interference-suppressed according to Class A. It may cause harmful radio
interference when used in domestic environments. In such cases, the operator may be required to
remedy the problem by taking the appropriate measures.
www.StepOverInfo.net/CE-Class-A-Warning
