Errors and malfunctions
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153310
17
Signal/Code
Message
Required measure(s)
3
DC overvoltage
Release all buttons and wait 5 seconds.
Try again.
8
Timeout for pulse detection
Perform a “manual reset”.
11
Speed fails to be reached
Release all buttons and wait 5 seconds.
Try again.
12
Overcurrent with power stage
Release all buttons and wait 5 seconds.
Try again.
13
DC undervoltage
Release all buttons and wait 5 seconds.
Try again.
14
Critical DC overvoltage
Release all buttons and wait 5 seconds.
Try again.
15
Defective strain gauge
Release all buttons and wait 5 seconds.
Try again.
Please contact Steelcase or Logicdata
directly should the problem persist. Do
not put the DM system into operation if
individual components are defective.
17
Error with pairing
Disconnect the power supply from the
mains.
Then disconnect the system from the
power supply.
Re-connect the DM system and use it
as usual.
If this is not possible, perform a “reset
to factory settings”.
18
The parameter settings or the firmware
of various desk system drive units are
not compatible with one another.
Make corrections to the drive unit set-
tings.
Contact LOGICDATA for more infor-
mation.
19
There are too many or too few drive
units connected
Connect the correct number of drive
units (as specified under Setup).
20
Short-circuit and/or idling of motor
Contact LOGICDATA
21
Firmware error
Disconnect the power supply from the
mains.
Then disconnect the system from the
power supply.
Re-connect the DM system and use it
as usual.
22
Overload of power supply
Release all buttons and wait 5 seconds.
Try again.
23
Motor undervoltage
Release all buttons and wait 5 seconds.
Try again.
EN