SERVICE ON CALL
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA AND CANADA
INSTALLATION AND SERVICE INFORMATION IS AS
NEAR AS YOUR TELEPHONE SEVEN DAYS A WEEK.
SIMPLY DIAL OUR TOLL FREE NUMBER:
1-800-654-4736
HOURS: (Central Std. Time)
6:00 A.M. TO 7:00 P.M. - Monday through Friday
8:00 A.M. TO 6:00 P.M. - Saturday
8:00 A.M. TO 4:30 P.M. - Sunday
For professional installation, parts and service,
contact your local CHAMBERLAIN/STEEL-CRAFT
dealer. Look for him in the Yellow Pages, or call our
Service number for a list of dealers in your area.
HOW TO ORDER
REPAIR PARTS
Selling prices will be furnished on request or parts will
be shipped at prevailing prices and you will be billed
accordingly.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE
THE FOLLOWING INFORMATION:
• PART NUMBER
• PART NAME
• MODEL NUMBER
ADDRESS ORDERS TO:
THE CHAMBERLAIN GROUP, INC.
Technical Support Group
6020 S. Country Club Road
Tucson, Arizona 85706
SERVICE INFORMATION
TOLL FREE NUMBER:
1-800-654-4736
© 2002, The Chamberlain Group, Inc.
114A2222F
All Rights Reserved
Printed in Mexico
STEEL-CRAFT GARAGE DOOR OPENER ONE-YEAR LIMITED WARRANTY
Chamberlain/Steel-Craft (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally
installed, that it will be free from any defect in materials and/or workmanship for a period of one year from the date of purchase. The product
must be used in complete accordance with Chamberlain’s instructions for installation, operation and care.
The proper operation of this
product is dependent on your compliance with the Owner’s Manual instructions regarding installation, operation, maintenance
and testing. Failure to comply strictly with those instructions will void this warranty in its entirety. Please note that the safety
reverse system, in order to operate properly with your garage door, must be adjusted and periodically tested in accordance with
the Owner’s Manual.
If, during the limited warranty period, it appears as though this product contains a defect which is covered by this limited warranty,
CALL
OUR TOLL FREE SERVICE NUMBER, BEFORE DISMANTLING THIS PRODUCT, AT (1-800-654-4736).
Then send this product, pre-
paid and insured, to our service center for warranty repair. You will be advised of shipping instructions when you call the toll free service
number. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product that is returned for
warranty repair.
Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited
warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or
replaced with new or factory-rebuilt parts at Seller’s sole option.
THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, AND OF ANY OTHER
OBLIGATIONS OR LIABILITY ON SELLER’S PART. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE,
DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE,
FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, USE OF UNAUTHORIZED PARTS OR ACCESSORIES,
OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR DISMANTLING OR REINSTALLING A REPAIRED OR
REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS, OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. If you
have any questions as to whether accessories or replacement parts are authorized, please contact Chamberlain/Steel-Craft.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT AND HINGES.
ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A
FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING
IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR
BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT
COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE
OF THIS PRODUCT.
Some provinces do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may
not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from province to province.
LIMITED WARRANTY ON MOTOR
Model 1255SCR:
The motor is warranted to be free from any defect in materials and/or workmanship for a period of 48 full months
(4 years) from the date of purchase.
Model 1245SCR:
The motor is warranted to be free from any defect in materials and/or workmanship for a period of 24 full months (2 years)
from the date of purchase.
