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Troubleshooting
CONSUMER SERVICES
For problems with your Cordless Steam Iron, please refer to the troubleshooting guide located
above. Additional inquiries should be directed to our consumer support services through our
Web site,
steamfast.com
.
If you do not have internet access, you may also contact our Consumer Service Department by
telephone, at
1-800-711-6617
.
NOTE: In order for our Consumer Service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product serial number (located on electrical specification label on bottom of unit)
For information regarding your 2 Year Limited Warranty, refer to Page 14 of this manual.
PROBLEM
POSSIBLE CAUSE & SOLUTION
Unit fails to heat up.
Base is not plugged in. Plug power cord into electrical outlet.
Household circuit breaker / ground fault interrupter has tripped or
blown a fuse. Reset circuit breaker / ground fault circuit interrupter,
or replace fuse. For assistance, contact a licensed electrician.
Temperature Control Dial has not been turned to a heat setting.
Unit is leaking water.
The Continuous Steam Switch is in this position, but Tempera-
ture Control Dial is not set to high enough heat setting. Refer to
Steam Ironing section for further instructions.
Water tank is overfilled. Do not fill past MAX line.
There is mineral build-up. Refer to MINERAL BUILD-UP section for
further instructions.
Unit is not producing
continuous steam
The Continuous Steam Switch is not set in the correct position.
Ensure it is set to
position.
The Temperature Control Dial is not set to high enough heat. Refer
to Steam Ironing section for further instructions.
The Cordless Iron has been left off the base for more than 30 sec-
onds. Place iron back on the base and wait for 7 seconds for reheat.
See pg 10 for further instructions.
