
Troubleshooting
ENGLISH | 9
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit fails to heat up and steam.
Power Indicator Light
does not
illuminate.
Unit is not plugged in.
Plug into electrical outlet.
Household Circuit Breaker/Ground
Fault Interrupter has tripped or
blown a fuse.
Reset Circuit Breaker/Ground Fault
Interrupter, or replace fuse. If you need
assistance, contact a licensed electrician.
Unit fails to heat up and steam.
Power Indicator Light
does
illuminate.
Auto Shut-Off has engaged.
Refer to Auto Shut-Off section on page 8 of
this manual for proper procedure.
Water Reservoir is empty.
Refill Water Reservoir using procedures on
page 6 of this manual.
Unit is damaged or malfunctioning.
Immediately cease usage and contact our
Customer Support Department.
Steam Burst output is weak or
intermittent.
Pressing Plate needs to be
cleaned.
Refer to Cleaning the Fabric Steam Press
section on page 8 of this manual for proper
procedure.
PRODUCT SUPPORT
CONSUMER SERVICE
For problems with your Mid-Size Fabric Steam Press, please refer to the troubleshooting guide
located above. Additional inquiries should be directed to our consumer support services through
our Web site,
www.steamfast.com
.
If you do not have internet access, you may also contact our Consumer Service Department by
telephone, at
1-800-711-6617
.
NOTE: In order for our Consumer Service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product serial number (located near electrical specification label on bottom of unit)
• Date code (4-digit number located on electrical specification label on bottom of unit)
For information regarding your 1 Year Limited Warranty, refer to Page 10 of this manual.
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