Statpower Portawattz 3000, Руководство пользователя, Страница: 31 / 36

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10.2 To Obtain Warranty Service
If your Portawattz 3000 requires service, please return it to the place
of purchase. If you are unable to contact your merchant, or the
merchant is unable to provide service, contact Statpower directly.
BY PHONE: (604) 420-1585
BY FAX:
(604) 420-1591
BY MAIL: Statpower Technologies Corporation
7725 Lougheed Highway
Burnaby, BC V5A 4V8
CANADA
BY EMAIL: support@statpower.com
WEBSITE: www.statpower.com
You must obtain a Return Authorization Number from Statpower
before returning a Portawattz 3000 directly to Statpower. Do not return
a Portawattz 3000 to Statpower without first obtaining a Return
Authorization Number. When you contact Statpower to obtain service,
be prepared to supply
• a description of the problem;
• the serial number of the unit (serial number can be located
on the back panel of the unit);
• and the name and address of the dealer, where you
purchased the unit, and the date of purchase.
If you are returning a Portawattz 3000 to Statpower from the USA,
follow this procedure:
1. Obtain a Return Authorization Number from Statpower.
2. Package the unit safely, preferably using the original box
and packing materials. Include the Return Authorization
Number, a return address where the repaired unit can be
shipped, a contact telephone number, and a brief
description of the problem.
3. Ship the unit to the following address, freight prepaid.
Statpower Technologies Corporation
C/O International Parcel Service Warehouse
(P.O. Box 1850) #200 - 14th Street
Blaine, WA 98230