Instruction Manual
8
Appendix
Frequently Asked Questions
Q: Why can’t I make the USB 2.0 to Graphics Card the primary dis-
play?
A: Some video cards ship their product with a utility that prevent other
video cards from being set as the primary card. Check the bottom right
hand corner taskbar for the utility. Disable the utility before switching our
adapter to be the primary display.
Q: Why won’t my DVD player work when I move it over to the ex-
tended display?
A: Some DVD playback software packages do not support playing on a
second display adapter of any kind.
Q: How come my video will not play on Media Player if I move it over
to the extended desktop?
A: Check that you have moved the Media Player window completely over
to the second screen.
Q: Why does my mouse not move pass the right side of the screen
as it should on extended desktop?
A: Check the display settings and make sure that your display number ‘2’
is on the right side of display number ‘1’. You can rearrange how Windows
treats each display in relation to each other in the Display Properties
Settings.
Q: There are lines running horizontally up and down my screen.
A: This is due to a low refresh rate setting. You can change this in the
Display Properties Settings Advanced Monitor. Make sure you select the
USB 2.0 Graphics Card first and not set the refresh rate higher than what
your monitor can support. This may damage your monitor. You can also
try to reset/refresh/resynchronize your monitor.
