Adjustment | 29
28 | Adjustment
Mobile Phone Use
Your hearing aid is designed to work with a
smartphone. When the hearing aid is paired and
powered on, incoming phone calls will route
automatically to your hearing aid. When your hearing
aid is not powered on, incoming calls route only to
your smartphone.
iOS allows you to select a preference for how audio
(call audio and media audio) is routed from your
smartphone to your hearing aids.
Pairing Your Hearing Aid with an iOS Device
To adjust your hearing aid with your iOS device,
you must pair the two together so they can
communicate. Please follow the instructions to
pair your iOS device and your hearing aid.
1. Ensure Bluetooth setting is enabled on your
iOS device. Within the Settings menu go to
Bluetooth and toggle to
On
.
2. Locate, then tap the
Settings
icon on your
iOS device.
3. Within the Settings menu go to
Settings >
Accessibility > Hearing Devices.
4. While the iOS device searches for the hearing
aids, turn your hearing aids off and then back
on. This puts the hearing aids in pairing mode.
• You will see your hearing aid name (e.g. “Chris
Hearing Aids”) when the iOS device first
discovers your hearing aids.
• If your name does not appear in the “Devices”
list within 5–7 seconds, tap
Accessibility
in the
upper left corner, then tap
MFi Hearing Devices
.
You are now ready to use your iOS device to adjust
your hearing aid. You can adjust either with the native
iOS controls or with the Thrive app.
To access the native iOS hearing aid controls, triple-
click the
Home
button
(On the iPhone
®
8 or earlier
versions. Please consult Apple
®
support for iPhone
X, XR or XS , iPhone 11, iPhone 11 Pro)
on your iOS
device. From this screen you can adjust the volume,
select memory or use your iOS device as a remote
microphone.
Select
Start Live Listen
to stream the iOS device
microphone input directly into your hearing aid. Point
the iOS device microphone toward the audio source.
To minimize background noise and provide the best
signal, place the iOS device as close to the source
as possible.
Right Volume/Left Volume
allows you to increase
and decrease volume for each hearing aid individually.
Turn off
Adjust Independently
to make changes to
both hearing aids simultaneously.