StarBoard iFPD Series, Руководство пользователя

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Appendix
Product Warranty Policy
1. During the free warranty service period, if a malfunction occurs during normal use, the malfunction will be corrected
without charge, according to the provisions of the warranty. Furthermore, if the customer registration card accompanying the
warranty is not returned to our company, the customer information will not be registered; so free repairs might be unavailable.
After receiving this product, please immediately fill out and return this customer registration card.
2. The warranty coverage is listed in the following table:
Product Name Part Name Warranty Coverage
Interactive Touch frame +
Panel +
Mother board +
Power board +
Speaker +
Remote controller -
Audio cable -
Power cable -
VGA cable -
USB cable -
Whiteboard pen -
(Explanatory note): +
→
Covered by warranty (excluding wear or physical damage)
– →
Not covered by warranty
3. Warranty service period for this product is one year after procurement. Fee repairment period is five years maximum.
4. Even during the warranty period, there will be a repair charge in the following cases:
(1)
If the registration card accompanying the warranty is not returned to our company.
(2) If the warranty is not presented.
(3) If specified fields on the registration card accompanying the warranty are not completed, or if the wording
has been changed without authorization.
(4) The warranty applies only to the original purchasers. (It does not apply to a third party to whom the
customer resold this product.)
(5) In the event of a malfunction or damage resulting from the customer’s improper handling (e.g., a fall,
impact, etc., caused by the customer during transportation or movement).
(6) In the event of problems resulting from handling contrary to the handling and precautions mentioned in
this user’s guide.
(7) In the event of failure or damage resulting from abnormal voltages, pollution or other natural disasters
(e.g., fire, earthquake, and lightning).
(8) In the event of a malfunction in this product caused by the connection to this product of equipment other
than the equipment specified by our company.
(9) In the event that there is no abnormality in this product, but a defect in a part other than this product was
detected or remedied.
(10) In the event of ordinary wear and tear, wear, deterioration, etc., of consumables, even during normal use.
5. If this product malfunctions, review the contents of this user’s guide. If the problems remain irreparable, contact the
dealer. The dealer will determine whether or not the product must be repaired, so please contact them. If the
customer sends the product to our company without RMA (Return Merchandise Authorization) number, it might not
be covered by warranty.
6. As a rule, the customer is responsible for shipping charges required to send all or part of the product for repair, etc.
Our company will assume responsibility for the return shipping to the customer.
7. This warranty does not cover labor fees for repair-associated equipment assembly or disassembly.