Instructions for Warranty Claims
Technical Delivery
A) Stara, claims the right of a Technical Delivery to the original 1st owner/purchaser of the equipment,
touching on the following items like: assembly, adjustments, operations, maintenance and warranty.
B) The owner of the machine should designate one or more operators to be trained.
C) It shall be up to the owner, that all instructions listed in the Operation and Maintenance Manual be adhered
to and be rigorously followed.
D) Maintain the equipment and all respective manuals in a perfect state of conservation, and on a regular
maintenance schedule, thus preserving the right to warranty claims.
Warranty Terms
1) The warranty here expressed is the responsibility of the equipment dealership along with the
owner/purchaser of said equipment. Thus, it is understood, that there is no direct dealings between the said
owner/purchaser and the factory.
2) It is here defined that the first purchaser of the equipment is the DEALERSHIP, and the second ownership
will be here established as the CLIENT.
3) The following conditions are basic and will be that, the dealership will submit to Stara's judgment all
warranty claims.
Warranty
A) Stara guarantees its product “only to” the DEALERSHIP, and for the period of 12 months , being that a 3
month period is for Legal Warranty, with an additional 9 months of Contractual Warranty or 1000 hours,
whichever comes first, starting on the day of delivery to the CLIENT, valid only with the original invoice and
warranty certificate, which must be presented at the time of claim.
B) Stara restricts its responsibility strictly to the terms herewith contained in this warranty, which will become
non-transferable an will terminate automatically, in case of the resale of the equipment by the second owner,
the CLIENT or warranty termination by the CLIENT.
C) The warranty covers exclusively material defects and/or of fabrication defects, being that, labor, freight,
and other expenditures are not covered by the Warranty, for they are the responsibility of the DEALERSHIP.
D) Requested revisions by the CLIENT, even though the equipment is still under warranty, will be subject to
charges.
E) The warranty of parts and components which were replaced, will end herewith the warranty of the
equipment.
F) In cases of warranty service delays, those will not warrant the purchaser the right to indemnity for
damages, or extension of the warranty.
Items Excluded from the Warranty
Not included are such items as: hydraulic oils and lubricants, filters, greases and the like, charges for
roadside assistance or help, on-site assistance and any equipment maintenance or help by Stara
personnel; all these are the responsibility of the purchaser.
Also not inclusive are: tires, inner tubes, electrical and electronic equipment, batteries, engine, starter motor,
alternator, fuel injection pump, these again are not inclusive of Stara's warranty since they have specific
manufacturer's warranty on each of said components.
Other charges or expenses such as: transportation or travel expenses, towing services, material damages
or damages against the owner or his agents , these are the sole responsibilities of the purchaser, until
otherwise proven through the results of investigations done by qualified and certified agents of the state or
government.
Conditions of the
