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DOMESTIC GOLD STANDARD SUPPORT PROGRAM
The Gold Standard Support Program is designed to provide domestic users of our commercial systems the
best possible support and service available. Here is how the program works
:
SEVEN-YEAR GUARANTEE
In the event of technical problems requiring SCC-factory repair during the first 12 months from purchase
date, SCC will warrant the cost, including parts and labor, as specified in SCC’s Satellite & Broadband
Products Division Limited Warranty policy. During the next 6 years following expiration of the original
warranty, the maximum service charge will be $150.00, and recertification of MT930B units will be an
additional $150.00. Whenever possible, SCC will attempt to upgrade performance to the latest improved
specification, while remaining below the maximum service charge. Qualifying merchandise must be
assigned an SAR (Satellite & Broadband Advance Repair) number by SCC’s Customer Service
administrator. The equipment then can be shipped to SCC, freight prepaid. SCC will return the equipment,
freight prepaid, via FedEx Standard Air, unless otherwise specified, at the customer’s expense. Repair
charges will be applied at the out-of-warranty rate in the event of physical or electrical abuse to in-warranty
equipment.
LIFETIME LOANER PROGRAM
This program has been established to minimize downtime resulting from SCC equipment failure in critical
service situations. The program is provided FREE (excluding freight) for the life of the qualifying SCC-
manufactured equipment. In the event that any SCC-manufactured equipment covered under the loaner
program fails during normal operation, SCC will provide a compatible SCC loaner unit to the customer to
sustain present operations for the duration of time it takes SCC to repair and return the customer’s unit. To
qualify for this program, the customer must have a current open-terms account in good standing with SCC,
and provide a purchase order for the estimated freight costs. A special 24-hour shipping program has been
arranged with FedEx.* All shipping arrangements are taken care of by the SCC Customer Service
Administrator. The customer will receive a package consisting of: (a) a special shipping case; (b) SCC-
specified loaner equipment; and (c) shipping and agreement documents. A purchase order number must
be provided for the estimated shipping costs before the loaner equipment is delivered (customer pays
shipping). The customer must return the defective equipment to SCC, freight prepaid, in the supplied
shipping case, within 48 hours of receiving the loaner equipment. SCC will return the repaired equipment,
freight prepaid. The customer must then return the loaner equipment to SCC, freight prepaid, in the
supplied case within 72 hours of receiving the repaired equipment. If the loaner equipment is not shipped
within 72 hours, a daily rental fee, not to exceed five percent of the net cost of the equipment, will be
charged to the customer’s account until SCC’s loaner equipment is returned. Please call the Satellite &
Broadband Products Division’s Customer Service Administrator at Extension 316 for additional information
on qualifying equipment and procedures.
CLAIMS
Claims for erroneous charges, or price corrections must be presented within 30 days of invoice date.
Freight damage claims should be filed directly with the delivering carrier within seven days. NEW and
UNOPENED EQUIPMENT may be returned for credit with prior approval from SCC within 30 days of
invoice date. A 20-percent processing and handling charge will be assessed on any new items returned for
credit. Please call the Satellite & Broadband Products Division’s Sales Administrator for further information.
NOTE:
SCC will do it’s best to ship a complete unit within 24 hours. In the event of power failure, natural disaster, or
any other circumstance beyond the control of SCC or FedEx, the Lifetime Loaner Program could be
discontinued. The Gold Standard Support Program is subject to change or modification without notice.
Содержание mt930b
Страница 3: ...MT930B Service Manual Page i ...
Страница 10: ...General Information Page 1 4 Service Manual MT930B THIS PAGE INTENTIONALLY LEFT BLANK ...
Страница 22: ...Controls and Connections Page 3 4 Service Manual MT930B THIS PAGE INTENTIONALLY LEFT BLANK ...
Страница 86: ...Options Maintenance Page 7 2 Service Manual MT930B THIS PAGE INTENTIONALLY LEFT BLANK ...
Страница 90: ...Drawings Page 9 2 Service Manual MT930B 10264 Figure 9 1 MT930B Block Diagram 1 ...
Страница 91: ...Drawings MT930B Service Manual Page 9 3 10265 Figure 9 2 MT930B Block Diagram 2 ...
Страница 92: ...Drawings Page 9 4 Service Manual MT930B 10266 Figure 9 3 MT930B Block Diagram 3 ...
Страница 93: ...Drawings MT930B Service Manual Page 9 5 10267 Figure 9 4 MT930B Block Diagram 4 ...
Страница 94: ...Drawings Page 9 6 Service Manual MT930B 10268 Figure 9 5 MT930B Head Phone Schematic ...
Страница 95: ...Drawings MT930B Service Manual Page 9 7 10269 Figure 9 6 MT930B RF PC Board Schematic ...
Страница 96: ...Drawings Page 9 8 Service Manual MT930B 10270 Figure 9 7 MT930B Converter Module Schematic ...
Страница 97: ...Drawings MT930B Service Manual Page 9 9 10271 Figure 9 8 MT930B Main PC Board Sheet 1 of 3 ...
Страница 98: ...Drawings Page 9 10 Service Manual MT930B Figure 9 9 MT930B Main PC Board Sheet 2 of 3 ...
Страница 99: ...Drawings MT930B Service Manual Page 9 11 10273 Figure 9 10 MT930B Main PC Board Sheet 3 of 3 ...
Страница 100: ...Drawings Page 9 12 Service Manual MT930B 10274 Figure 9 11 MT930B Power Supply Schematic ...
Страница 101: ...Drawings MT930B Service Manual Page 9 13 10275 Figure 9 12 MT930B IF Filter Block Schematic ...
Страница 102: ...Drawings Page9 14 Service Manual MT930B 10276 Figure 9 13 MT930B Audio IF PB01 Schematic ...
Страница 103: ...Drawings MT930B Service Manual Page 9 15 10277 Figure 9 14 MT930B Audio Out Schematic ...
Страница 104: ...Drawings Page 9 16 Service Manual MT930B 10278 Figure 9 15 MT930B Audio PW01 PC Board Schematic ...