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Chapter VI- Quality Assurance and After-sales Service

I. Warranty Terms and Conditions

1. Please check the electric scooter during your purchase. You can request the sales staff to provide a
bill-of-sale, a warranty card, and an address / telephone of your primary dealership.

2. We recommend that you read the User’s Guide and master the correct operation method and
precautions for daily maintenance after purchasing the electric scooter. If the electric scooter will be
used by a person unfamiliar with the operational methods, operation methods shall be explained to him
to avoid accidental damage.

3. For complete warranty terms and conditions please visit:

http://www.ssrmotorsports.com/store/warranty.php

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Содержание SEEV-800

Страница 1: ...Product Specifications SSR Motorsports 12825 Alondra Blvd Norwalk CA 90650 ...

Страница 2: ...4 Chapter IV Operation Methods and Precautions 6 I Precautions for Safe Driving 6 II Correct Operation Method 7 III Checking Cleaning and Maintenance 14 IV Common Fault and Troubleshooting Method 15 Chapter V Electric Principles 17 Chapter VI Quality Assurance and After sales Service 18 I Warranty Terms and Conditions 18 II Warranty Identification Standard 19 ...

Страница 3: ...III Scope and Content Not Covered by Warranty 222 IV Warranty Principles Error Bookmark not defined ...

Страница 4: ...ration high energy it is also recognized as a green energy solution which will not bring any pollution during the whole production and use process 2 Battery compartment In the center below the footboard which is evenly balanced small and light volume and high safety and security 3 Motor It is manufactured with optimal magnetic steel material high quality silicon steel sheet thicker coils precision...

Страница 5: ... soft rubber molding injection it makes your hands feel comfortable 9 Seat cushion With the brand new plastic seat plate high elastic foam advanced anti slip leather elaborately designed appearance perfect fabrication and proper seat height it makes you feel comfortable even after long time sitting and riding 10 Intelligent charger With the fully automatic portable design no monitoring is needed d...

Страница 6: ...ndicator Ignition Switch Throttle assembly Front brake lever Handlebar Bell Handlebar Grip Rear brake lever Main seat Frame Rear fender Rear disc brake caliper Rear brake disc Motor Rear tire Front fender Front tire Front brake rotor Connecting seat Battery box Front brake caliper ...

Страница 7: ...ileage 40 60Km 9 Maximum torque 95n m 10 Maximum grade ability 20 11 Brake performance 20KM H speed Dry state 1m wet state 3m II Main Technical Parameters of the Battery 1 Battery type Power lithium battery 2 Capacity 12Ah 15Ah 20Ah 25Ah 3 Nominal voltage 60V 72V III Main Technical Parameters of the Motor 1 Motor model Brushless DC hub motor 2 Rated power 500W 800W 1000W IV Main Technical Paramete...

Страница 8: ...will be changed without further notice For details of vehicle models see the company s technical parameter database Attention In order to facilitate maintenance repair and service these scooters will have a frame number and motor number to help SSR Motorsports provide better service The frame number is marked on the base plate of the scooter and the motor number is marked on the motor shell cover ...

Страница 9: ...g or drunk driving is very dangerous 4 Please use additional caution when riding in snow or on rainy days Rainy and snowy days can be dangerous due to the damp ground Therefore it is necessary to avoid high speed driving and be cautious when turning Please remember to brake the electric scooter in advance on rainy and snowy days to prevent accidents 5 Always wear a helmet 6 Correct riding gear Don...

Страница 10: ...oads with loose stones and debris The pavement will be wet and easy to slide in rainy and snowy weather please focus on driving slowly If the battery box below the footboard is submerged in accumulated water on the pavement please don t ride the electric scooter to avoid burning electric components due to short circuit In such cases the brake performance will be reduced and accidents will more eas...

Страница 11: ...sible to rotate the power lock counterclockwise to switch it off or turn off the power to the motor to stop motion After parking the ignition lock shall be rotated counterclockwise to turn off the power supply and remove the key 5 Throttle speed regulation handle The electric scooter will accelerate if the right handle is rotated towards the driver otherwise the electric scooter will decelerate Af...

Страница 12: ...pad and the disc brake rotor Oil change The disc brake system uses mineral oil When feeling the brake handle fatigue the oil shall be changed usually every 2 3 years by means of suction via a hydraulic fluid evacuator 2 Precautions Don t apply lubricating oil to the disc brake rotor brake pad and places near calipers Do not touch the disc brake rotor and brake pad surface directly by hand otherwis...

Страница 13: ...ll resume normal charging If no battery is connected during use the charger output is the pulse voltage smaller than 42V During the test apply 1KΩ resistance load between positive and negative output terminals and the actual charging voltage of the charger can be tested 2 Precautions The charger can only be used indoors No charging can be carried out in a sealed space or under the scorching sun an...

Страница 14: ...y equipped charger for charging Irregular or unqualified chargers may shorten the battery service life or make it fail The completely discharged battery after stopping the electric scooter can be charged by more than 95 within 5h and it can be charged by 100 within 8h During charging do not allow contact between positive and negative terminals directly with metal During the product delivery the ch...

Страница 15: ...ty In case of short circuit the battery management system will be protected automatically and the fuse composed of series wound power lines will be fused for double protection of your battery The battery can work normally within about 2 minutes after short circuit release and fuse replacement Damage or unreasonable use of the controller motor horn and lighting equipment of the electric scooter wil...

Страница 16: ... source DO NOT disassemble the battery DO NOT retrofit the battery 4 Warning If you discover that the battery has become deformed or hot it shall be replaced It is also necessary to ask for help from the company or the maintenance department In case of fire DO NOT extinguish the fire on the battery with water directly It is recommended to select sand foam fire extinguisher thick fabric saturated w...

Страница 17: ...the tire has been worn out by 2 3 According to the sag of the tire contact with the ground check the tire pressure The normal pressure value of both front and rear tires is 22 psi 5 Check whether the power supply voltage indicates complete charging check it according to Article 3 of Item II in Chapter 4 6 Steering system check Check the upper and lower steering stem bearings front and rear wheel b...

Страница 18: ...ing line is loose The throttle is damaged The motor output line plug in component is loose or damaged Repair and reconnect it Find a dealer and ask for a replacement Find a special maintenance station and ask for repair 3 The continuous range is insufficient after one time charging The tire pressure is insufficient The charging is insufficient or the charger has fault The battery is aged or damage...

Страница 19: ...t wiring is loose Fasten the socket or the plug in component Replace the fuse of the battery box Properly weld the connecting line 5 Other fault When the fault cannot be determined When the motor battery controller charger etc have internal damages Please find a dealer or a professional maintenance station and ask for repair and it is not advised to open above parts without permission Otherwise it...

Страница 20: ...17 Chapter V Electrical Diagram S1 electric switch Hall device Speed regulation Left and right brake cranks ...

Страница 21: ...our primary dealership 2 We recommend that you read the User s Guide and master the correct operation method and precautions for daily maintenance after purchasing the electric scooter If the electric scooter will be used by a person unfamiliar with the operational methods operation methods shall be explained to him to avoid accidental damage 3 For complete warranty terms and conditions please vis...

Страница 22: ...d cracked or damaged due to artificial factors or improper use 2 years 3 Frame Crack of key part 1 Damages are caused due to artificial factors or improper use 2 The welding nut falls off 3 The frame structure is changed 4 The electric bike structure is changed 2 years 4 Tires Delamination and steel wire exposure 1 The tread groove of the outer cover of tire is worn out 2 The outer cover of tire i...

Страница 23: ...ure It is damaged due to improper use or artificial factors 1 year 7 Charger Failure It is damaged due to improper use or artificial factors 1 year 8 Lithium battery If the capacity attenuation is lower than 80 and 70 within 15 months and 16 24 months after the delivery the battery shall be changed 1 It can reach the specified capacity after the charging test 2 Shell damage incorrect use of charge...

Страница 24: ... year 10 Bottom fork Crack 1 Damages are caused due to artificial factors or improper use 2 The user change its state without permission 3 The accessories have serious defects 1 year 11 Main standing rack Crack 1 Damages are caused due to artificial factors or improper use 2 The user changes or repairs it without permission additional welding etc 1 year 12 Main cable Short circuit crack and ablati...

Страница 25: ...available for technical appraisal and analysis 3 The user uses aftermarket component parts not from SSR Motorsports 4 The fault is caused due to the user s improper use and maintenance or accident 5 There is no warranty registration for the electric scooter 6 The wearing parts and consumer goods will not be covered by SSR Motorsports 7 The secondary fault is caused by the condition that the user s...

Страница 26: ...ution unit seal Unit number Telephone number fax number Distribution unit s address Postal code Maintenance station s address Telephone number fax number User s name Electric scooter purchase date Postal code ID card number Telephone number Manufacturing date Address Occupation Purchase Type Friend s introduction Advertisement magazine Exhibition Sample Internet ordering Others Purchasing form New...

Страница 27: ..._____________________________ ___________ __________ _________________________________ ___________ __________ _________________________________ ___________ __________ _________________________________ ___________ __________ _________________________________ ___________ __________ _________________________________ ___________ __________ _________________________________ ___________ __________ _____...

Страница 28: ...25 SSR Motorsports Address 12825 Alondra Blvd Norwalk CA 90650 Website www ssrmotorsports com ...

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