
Model SRV947R-BT 24 X 48 Remote Display Platform
Operating and Service Manual
Part No. MAN947R-BT_210610
Page 15 of 18
S
Instruments, Inc.
,
600 Young Street, Tonawanda, NY 14150
Tel: 716-693-5977 Fax: 716-693-5854 URL:
www.srscales.com
email:
Copyright 2021
S
Instruments, Inc.
TROUBLESHOOTING
SYMPTOM
REASON/CORRECTIVE ACTION
Weight reading is much lower than
expected.
Check that the platform is clean underneath, stand on
each of the four corners to see if one corner is not
weighing correctly.
System fails to perform correctly
Check power supply connections.
Make sure patient is clear of any obstacles and that
nothing, including the caregiver, is touching the
patient or scale.
Set scale on smooth, hard floor surface.
For additional information or assistance, telephone our Service Hotline: 1-800-654-6360