Spypen zemo, Руководство пользователя

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9 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact your local customer
support hot-line. See your registration card for help line contact details.
I receive an error message when I
am installing “Spypen zemo Camera
Driver”.
“Spypen zemo Camera Driver” does
not load.
I cannot upload images to the PC. Connection failure. Check all cable connections are secured.
Shut down all other applications and
attempt to reinstall the driver.
Check the USB controller in your BIOS if
they are activated. If these do not work,
contact your national customer support
representative.
Symptom Problem Solution
I cannot run the Spypen zemo
Camera Driver.
Conflict with another camera driver
or capture device.
If you have another camera installed on
your computer, remove it and its driver
completely from your system to avoid
conflicting with your Spypen zemo.
The camera does not set to “MSDC“
mode.
Set the camera to Playback mode.
I cannot switch on my Spypen zemo
Camera after inserting a SD Card.
The SD Card is not inserted all the
way in or card slot door is not closed
properly.
Make sure the SD Card is inserted all the
way in and close the slot door properly.
I press the shutter button but no
response.
The Spypen zemo Camera is
processing the image.
Or
The SD card memory is full.
Wait for this process to complete and then
take your next image.
Or
Delete some images in SD card.
I get blurred images. There may be a momentary delay
between pressing the shutter button
and the actual exposure.
Hold your Spypen zemo camera steadily
until you hear a “beep” which indicates the
exposure is complete.
The battery indicator icon on the LCD
screen changes to .
This means there is insufficient
power.
You need to recharge the battery.
My image quality is grainy.
You may have selected the wrong
camera frequency setting.
Using the different frequency setting.
Please refer to “Setting Frequency”
PAL for 50 Hz
NTSC for 60 Hz
My CD Installation wizard does not
work.
The auto installation file is switched
off or the CD-Rom is disconnected.
Go to the computer desktop. Right click on
“My Computer”. Click “Properties”. Select
“Device Manager”. Double click on “CD_
R om ”, double click on “CD-R (normally the
manufacturer’s name. Click on “Settings”.
Ensure both “Auto insert notification” and
the “disconnect” are ticked. If you change
the settings the computer will ask you to
restart your PC. Click “Yes”. (For Windows
98SE only)
The LCD on My Spypen zemo Camera
has frozen when you insert a SD card
into your Spypen zemo camera.
No response from any of the function
buttons.
Ensure you only use a new or formatted SD
card for your Spypen zemo camera.
Do not have the NetMeeting™
function.
When the camera is connected to PC,
there is no response.
The camera does not set to Capture
mode
Or
Have not installed the Spypen zemo
Driver.
Set the camera to PC Capture mode
Or
Install the Spypen zemo Driver.
AVI file cannot be played. Directx version is lower than 8.0. Install directx 8.0 or above. Visit http:
//www.microsoft.com/directx for more
detail.
The camera is detected by the
Windows and works properly. But a
driver letter of the Removable disk is
not created.
The removable disk crashes with the
network drives.
Disconnect the crashed network drive and
reserve this drive letter for the camera.
Please also refer to the help files & User Guide that accompany the enclosed applications. For
further information and support, please visit our website: http://www.spypen.com.