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SpotOn® Digital Soil Compaction Meter Item #29360
INSTRUCTIONS IN ENGLISH
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DIGITAL SOIL COMPACTION METER
WARRANTY, SERVICE, AND RETURNS:
One-Year Warranty
Innoquest, Inc. (“Innoquest”) warrants this product to be free from defects in materials and
workmanship under normal use for a period of one (1) year from date of purchase. This warranty
extends only to the original purchaser and shall not apply to any product which, in Innoquest’s
sole opinion, has been subject to misuse, alteration, abuse, or abnormal conditions of operation
or handling. Innoquest’s obligation under this warranty is limited to repair or replacement of the
product which is returned to Innoquest. Innoquest accepts no liability for whatever damages may
be caused by a malfunctioning product.
Repair & Service Policy
Products returned to Innoquest for repair or service must follow these guidelines: Return of the
product for warranty repair or service is the responsibility of the purchaser. Return of the product
for non-warranty repair or service, also the purchaser’s responsibility, will carry a charge of $35 for
assessing the product’s repair needs. Further work will not be completed without the purchaser’s
approval.
Return Procedure
All returns, regardless of reason, must have a Return Merchandise Authorization (“RMA”) number.
The purchaser must call Innoquest at (815) 337-8555 to obtain the RMA number prior to sending
any merchandise back. The RMA number must be displayed on the outside of the shipping
carton. All shipping charges will be paid by the purchaser. Innoquest is not responsible for
any package that is returned without a valid RMA number or for the loss of the package by any
shipping company.
Return for Refund Policy
We only accept returns of products purchased directly from Innoquest. Please return all other
products to the original place of purchase. A restocking fee (the greater of 15% of the purchase
price or $35) will apply to any returns sent back to Innoquest for a refund. For a refund, the
product must be in the original sealed packaging provided by Innoquest. If the unit was opened
but is completely functional and returned in good condition as determined by Innoquest, a
repackaging fee not to exceed $25 will be added to the restocking fee. No refund will be given for
damaged products.
Record Your Serial Number
Model #
Serial #
INSTRUCTIONS IN ENGLISH
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DIGITAL SOIL COMPACTION METER
Probe Tip Cover
The meter ships with a re-usable probe tip cap. This cap can be stored in the meter’s handle while
the meter is in use. The use of this probe tip cap is recommended for protecting the probe tip,
personal, and vehicles during transport.
Probe Tip Replacement
The probe tip is replaceable. It can be unscrewed from the shaft by using pliers to grip the shaft
and cone respectively. The cone is attached with removable type thread locker, so some force
may be required to loosen it. The probe tip should be replaced when the diameter of the cone’s
base measures less than 0.490in.(12.45mm) diameter.
TROUBLESHOOTING & MAINTENANCE:
Errors
If an error message (
Err2
or
Err3
) is displayed during the zero process, then retry the zero button
and assure the meter’s shaft and tip are hanging vertically below the meter and not touching
anything. If the error message continues to show after repeated zeroing attempts, then the meter
must be serviced.
Cleaning
Clean meter head and probe shaft with a damp cloth when required.
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SpotOn® Digital Soil Compaction Meter Item #29360