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8. COMPLAINTS & WARRANTY
For technical questions, information on your products and to order spare parts, our service
team is available as follows:
Service time: Monday to Friday, 9:00 am to 6:00 pm
Service hotline:
+49 (0)40 - 780 896 – 34* or +49 (0) 700 - 77 67 87 587**
Email:
Web:
http://www.SportPlus.org
*German national fixed-line network, call charges depend on your phone company/your
phone contract.
**Call charges depend on your phone company/your contract and may vary depending on
your phone company. Please contact your network provider/phone company to enquire
about current terms.
Please have the following information at hand when you call.
• Operating Instructions
• Model number (located on the title page of this manual)
• Description of accessory parts
• Accessory number
• Proof of purchase with purchase date
IMPORTANT NOTE
Please do not send your product to our service team without being requested to do so.
The costs and risk of loss for unsolicited shipments will be borne by the sender. We
reserve the right to refuse to accept unsolicited shipments or to return the corresponding
merchandise to the sender carriage forward, that is, at the sender‘s expense.
SP-LE-002-DE-V05-INT.indb 28
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