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TROUBLESHOOTING
The answers to these questions should help you solve any problem you have with this system. If they do not,
please contact the Customer Care Centre or visit our website at www.sportdog.com.
My dog is not responding when
I press a button .
• Check to see if the Collar Receiver has been turned on.
• If your range has reduced from the first time you have used it,
please check to see if the battery is low in either the Remote
Transmitter or Collar Receiver.
• Many factors can impact the range you have with the SportTrainer®
SD-800E. For a list of these factors, please refer to “How the
System Works”.
• You can verify the Collar Receiver is delivering Stimulation to your
dog by placing the test light, enclosed in your kit, on the Collar
Receiver. Please refer to the “Test Light Tool Instructions” Section
for details.
• Increase the Intensity Dial. Refer to “Find the Best Stimulation
Level For Your Dog” for more information.
• Make sure the Collar Receiver’s Contact Points are placed snugly
against your dog’s skin. Refer to “Fit the Collar Receiver” for
more information.
• If you notice your operating time dropping to about half the original
time, your Collar Receiver battery needs to be replaced. Contact
the Customer Care Centre to purchase a new one.
The Collar Receiver will not
turn on .
• Make sure the Collar Receiver has been charged. For the initial
charge, be sure to charge it for 24 hours. Future charges only
take 12 hours.
The Collar Receiver is not
responding to the Remote
Transmitter .
• Verify the Collar Receiver has been turned on. Refer to “To Turn the
Collar Receiver On”.
• Refer to “Match the Collar Receiver and Remote Transmitter.”
TEST LIGHT TOOL INSTRUCTIONS
1. Turn the Collar Receiver on.
2. Hold the Test Light Tool contacts to the Contact Points.
3. Press a Stimulation Button on the Remote Transmitter.
4. The Test Light will flash.
NOTE: At higher Static Stimulation Levels, the Test Light will flash brighter.
5. Turn the Collar Receiver off.
Save the Test Light Tool for future testing.
NOTE: If the Test Light does not flash, recharge the battery and re‑test. If the
Test Light still does not flash, contact the Customer Care Centre.
Содержание SPORTTRAINER SD-800E
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