SPILLZ PTY LTD | PO Box 63, Peakhurst NSW 2210 | (+61) 1800 774 559 | [email protected] | www.spillz.com.au
KAIVAC LIMITED WARRANTY PROTECTION PLAN
Please Note: Our online warranty registration form is to be completed within 14 days of purchase.
Warranty period
This warranty covers defects in workmanship or defects under normal use and service from the date of purchase. Spillz Pty Ltd, warrants Kaivac
products to be free from defects in materials and workmanship for these time periods:
No Touch:
1)
Extended Warranty for end users who use only Kaivac chemicals for the life of the machine
24 months on parts (excluding wear items)
2)
Standard Warranty (for approved non-Kaivac chemicals)
12 months on parts (excluding wear items)
3)
Chemicals that have not been approved by Kaivac (if uncertain, please contact Spillz Pty Ltd to verify your chemical before using).
No warranty
Warranty conditions
Provide copy of original purchase receipt and register your product by completing the attached form or on our website:
https://spillz.com.au/warranty-registration/
The right to claim on warranties given by the supplier expires:
o
Failure to present the original proof of purchase in case of a claim
o
The given warranty period, for the claimed product has expired
o
Use of goods in conditions that do not match the allowed temperature, dust, chemical and mechanical environmental
influences, usual for the product
o
Unprofessional installation, handling, operation or negligence of goods (e.g. unsuitable cleaning agents, failure to follow
maintenance recommendations)
The user must cease using the goods when a fault arises and contact the supplier identifying the defect. Failure to do so may invalidate
the warranty provided by Spillz Pty Ltd.
Warranty does not cover wear and tear caused by normal use. Normal wear items such as wheels, hoses, seals, gaskets, cords, casters,
vacuum wand assembly, squeegee blades, RCD, HEPA filter cartridges, chemical feed caps and other accessory tools are excluded from
warranty coverage.
All Kaivac replacement parts are guaranteed for 90 days from the date of installation.
Any warranty claims will result in the good or part of the good being returned to Spillz Pty Ltd for inspection upon receipt. If goods are
found to be faulty, Spillz Pty Ltd will be responsible for any associated shipping costs. If the good is found not to be faulty or to have a
fault resulting from a condition that voids the warranty as mentioned above, the consumer will be responsible for the shipment costs
incurred.
The benefits provided to the consumer by the warranty are in addition to other rights and remedies available under the consumer law.
Our goods come with the guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Spillz Pty Ltd limits its liability to the extend allowed by the Australian Consumer Law as our goods are not ordinarily acquired for
personal, household or domestic use.
This warranty does not apply to return freight costs, damage or defect caused by accident, negligence, misuse, fire or repair if done by
anyone other than Spillz Pty Ltd. To the extent allowed by law, Spillz Pty Ltd limits any liability for incidental or consequential damages,
or any damages to persons or property.
Please Note:
using inappropriate chemicals constitutes misuse of these machines. These machines are not meant to be used with high-
foaming or corrosive chemicals. Please check with your distributor or with Spillz if you have questions about your chemical.
Kaivac, Inc. reserves the right to make changes or improvements to their equipment without notice.
