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Chapter 4

SpeedTouch™ Web Interface

E-DOC-CTC-20050429-0095 v1.0

4.3.8 Update

Updating the

SpeedTouch™ system

software

The

Update

page allows you to:

View System Information.

View information on the current System Firmware.

Update your SpeedTouch™ from a remote server.
Use this option if you want to have yourSpeedTouch™ check on the internet for
new firmware and update if it found one.

Update from a PC.
Use this option if you want to install on your SpeedTouch™ that is located on
the PC.

Содержание 510v4

Страница 1: ...SpeedTouch 510v4 Residential ADSL Gateway User s Guide Release R4 3...

Страница 2: ......

Страница 3: ...SpeedTouch 510v4 User s Guide R4 3 1...

Страница 4: ...r countries UNIX is a registered trademark of UNIX System Laboratories Incorporated Apple and Mac OS are registered trademarks of Apple Computer Incorporated registered in the United States and other...

Страница 5: ...ED Behaviour 8 1 3 How to Access your SpeedTouch 10 1 3 1 Access via the Web Interface 11 1 3 2 Access via CLI 12 1 3 3 Access via FTP 14 1 3 4 Remote Assistance 17 2 Local Network Setup 19 3 Internet...

Страница 6: ...to Factory Defaults 47 4 3 7 Event Logs 48 4 3 8 Update 49 4 4 Broadband Connection 50 4 4 1 Connectivity Check 51 4 4 2 DSL Connection 52 4 4 3 Internet Services 53 4 4 4 Internet Service Settings 5...

Страница 7: ...P 70 4 6 4 Interfaces 71 4 6 5 Interface Settings 72 4 6 6 DHCP Pool 73 5 Software Upgrade 75 5 1 Upgrade Wizard on Setup CD 76 6 Troubleshooting 79 6 1 General SpeedTouch Troubleshooting 80 6 1 1 Eth...

Страница 8: ...Contents E DOC CTC 20050429 0095 v1 0 iv...

Страница 9: ...tation and software updates THOMSON continuously develops new solutions but is also committed to improve its existing products For more information on THOMSON s latest technological innovations docume...

Страница 10: ...About this User s Guide E DOC CTC 20050429 0095 v1 0 2...

Страница 11: ...re information on how to set up your SpeedTouch installation and wiring and how to do a first Internet connection setup refer to the provided Installation and Setup Guide Contents This User s Guide wi...

Страница 12: ...CTC 20050429 0095 v1 0 4 1 1 SpeedTouch Features Introduction Your SpeedTouch offers you a wide range of outstanding features In this section you will find a comprehensive overview of the Hardware Sp...

Страница 13: ...ADSL ISDN variant Physical interfaces WAN One RJ 11 port for ADSL POTS or ADSL ISDN connection LAN Depending on the variant you purchased your SpeedTouch is equipped with A single RJ 45 port for Ethe...

Страница 14: ...Static routing automatic routes PPP LAN IP address multi homing Services UPnP with NAT traversal capability enables game technologies Xbox live Direct X and many others enables conferencing functions...

Страница 15: ...t Multi level user protection Event logging DHCP server client and relay DHCP to PPP spoofing DNS server client and relay Time synchronization SNTPv1 SNTPv2 SNTPv3 and SNTPv4 System logging SNMPv1 age...

Страница 16: ...Power On Self Test POST Indicator Description Logo Name Colour State Power System Off Power off Green On Power on normal operation DSL WAN Off No DSL line Amber Flashing DSL line synchronisation pendi...

Страница 17: ...g on the SpeedTouch product you are using a second LED A may be provided to indicate the 10 100Base T selection Indicator Description Name LED Status A Optional Integrity Activity Off No connection on...

Страница 18: ...nformation see 1 3 1 Access via the Web Interface on page 11 Command Line Interface CLI Fine tune your SpeedTouch configuration For more information see 1 3 2 Access via CLI on page 12 File Transfer P...

Страница 19: ...54 3 As a result the SpeedTouch Home page appears from where you can navigate to all the configurable aspects of the SpeedTouch For more information on the web pages see 4 SpeedTouch Web Interface on...

Страница 20: ...session This requires that TCP IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch Your SpeedTouch and the connected PC must have an IP address in the sa...

Страница 21: ...ndows XP for instance 1 On the Windows task bar click Start 2 Select All Programs Accessories Command Prompt In the Command Prompt window At the prompt type telnet followed by the IP address of your S...

Страница 22: ...ur SpeedTouch default is 192 168 1 254 3 Enter your SpeedTouch security user name and password 4 The example below shows an FTP session to the SpeedTouch file system File system structure The structur...

Страница 23: ...write dl read write Command You can use to cd access another directory than the one currently open Example ftp cd dl dir list the directory files Example ftp dir bin set the transfer mode to binary ha...

Страница 24: ...LI Reference Guide Turn on the hashing option to see the progression of the file transfer At the ftp prompt type hash and press Enter home doejohn 1 ftp 192 168 1 254 Connected to 192 168 1 254 220 In...

Страница 25: ...ote Assistance 3 Click Enable Remote Assistance 4 Provide the following parameters to your helpdesk URL the HTTPS link User name Password 5 Your ISP is now able to access your SpeedTouch via the secur...

Страница 26: ...Chapter 1 Your SpeedTouch E DOC CTC 20050429 0095 v1 0 18...

Страница 27: ...ariants feature 10 100Base T auto sensing MDI MDI X Ethernet ports you can use any type of full wired LAN cable to connect your equipment Standard wiring procedure Use the LAN cable provided to wire y...

Страница 28: ...s 1 Go to the SpeedTouch web pages 2 In the menu select Home Network Devices 3 Click the name of your device or if the device s settings haven t been personalised yet click the MAC address of the devi...

Страница 29: ...service profile you selected to configure the SpeedTouch and should correspond with the Service Provider s requirements If your ISP provides PPPoE for instance you should configure PPPoE More informa...

Страница 30: ...iour over the virtual Ethernet segment To be able to use a broadband dial in application on your computer for connecting to the Internet the SpeedTouch needs to be configured for Bridged Ethernet or R...

Страница 31: ...uter and browse to the SpeedTouch web pages see 1 3 1 Access via the Web Interface on page 11 for more information By default the SpeedTouch shows you the Home page 2 Click Connect at the appropriate...

Страница 32: ...session To close an active PPP connection 1 Go to the SpeedTouch Home page 2 Click Disconnect at the appropriate broadband connection As a result the SpeedTouch s embedded PPP dial in client will clo...

Страница 33: ...page 84 UPnP must be enabled on your SpeedTouch To enable UPnP see 4 5 2 Game Application Sharing on page 57 Starting an Internet session Proceed as follows 1 In the Windows task bar click Start 2 Sel...

Страница 34: ...lows 1 In the Windows task bar click Start 2 Select Settings Control Panel Network and Internet Connections Network Connections 3 In the Network Connections window right click the Internet Connection...

Страница 35: ...On the Start menu click Settings Control Panel 2 The Control Panel window appears Go to Network and Internet Connections Network Connections 3 In the Network Tasks menu click Create a new connection...

Страница 36: ...on will be available to any user or only to yourself 9 Fill in the Internet account information This information should be provided by your service provider 10 At the end of the configuration the foll...

Страница 37: ...ISP 2 The Connect YourISP window appears 3 If requested enter user name and password for your user account at the Service Provider 4 Click Connect 5 As soon as the connection is established the Connec...

Страница 38: ...n the Start menu point Connect To and click the name of the connection you ve created for example YourISP 2 The YourISP Status window appears 3 Click Disconnect 4 The connection is released As a resul...

Страница 39: ...n the Apple menu click System Preferences 2 In the System Preferences window click the Network icon 3 The Network window appears Make sure Built in Ethernet is selected in the Show list and click the...

Страница 40: ...n open your web browser and surf the Internet Terminating a broadband Internet session Proceed as follows 1 Click the Internet Connect dockling 2 The following window appears Make sure Built in Ethern...

Страница 41: ...terface to the software installed on the device It allows easy setup and management of the SpeedTouch via your web browser form any PC connected to the SpeedTouch See 1 3 1 Access via the Web Interfac...

Страница 42: ...CTC 20050429 0095 v1 0 34 4 1 Navigation Navigation components The SpeedTouch web interface consists of following components Menu Language Bar Navigation Bar Notification Area Tasks Menu Tasks Naviga...

Страница 43: ...es basic information on the SpeedTouch Broadband Connection Allows you to view configure your broadband connections Toolbox Allows you to assign games or applications to a device and secure your Inter...

Страница 44: ...0429 0095 v1 0 36 4 1 2 Language Bar Language bar The language bar is located under the SpeedTouch logo and allows you to change the language of the SpeedTouch web interface The language bar will only...

Страница 45: ...change your password or switch to another user View the current position on the SpeedTouch web interface Get context related Help information Display level Depending on the page you are viewing follo...

Страница 46: ...ion area The notification area is located under the Navigation Bar and is used to display Error messages indicated by a red traffic light Warnings indicated by an orange traffic light Information indi...

Страница 47: ...ce E DOC CTC 20050429 0095 v1 0 39 4 1 5 Tasks Tasks To allow a swift configuration of your SpeedTouch some pages may offer you a number of related tasks These tasks will guide you to the page where y...

Страница 48: ...nterface E DOC CTC 20050429 0095 v1 0 40 4 2 Home SpeedTouch home page The SpeedTouch home page gives you a short overview of all the configurable aspects of the SpeedTouch SpeedTouch Broadband Connec...

Страница 49: ...v1 0 41 4 3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of following items Information Configuration Event Logs Update The SpeedTouch page The SpeedTouch page gives you some basic info...

Страница 50: ...Touch Web Interface E DOC CTC 20050429 0095 v1 0 42 4 3 1 Information Information The Information page summarizes important information on your SpeedTouch You may need this information when you contac...

Страница 51: ...Wizard This wizard helps you configure your SpeedTouch Internet connection To configure the SpeedTouch using the SpeedTouch Easy Setup wizard 1 On the left menu click SpeedTouch 2 In the Pick a task...

Страница 52: ...start Accessing the Restart page Proceed as follows 1 On the left menu click SpeedTouch 2 In the Pick a task list click Restart Restarting your SpeedTouch Proceed as follows 1 Click Yes restart my Spe...

Страница 53: ...he current configuration If you want to Reconfigure your SpeedTouch Click Configuration Wizard under Service Configuration For more information see 4 3 2 SpeedTouch Easy Setup on page 43 Configure the...

Страница 54: ...the Pick a task list click Save or Restore Configuration Saving your current configuration Proceed as follows 1 Click Backup Configuration Now 2 Click Save 3 Choose a location to save your backup file...

Страница 55: ...changes will be deleted Accessing the Reset to Factory Defaults page Proceed as follows 1 On the left menu click SpeedTouch 2 In the Pick a task list click Return to Factory Default Settings Resetting...

Страница 56: ...ble gives you an overview of the latest event logs that have been recorded since power on The first column of the table indicates the importance of the event log The Category list allows you to filter...

Страница 57: ...you to View System Information View information on the current System Firmware Update your SpeedTouch from a remote server Use this option if you want to have yourSpeedTouch check on the internet for...

Страница 58: ...items DSL Connection Internet Services The Broadband Connection page The Broadband Connection page gives you a short status overview of the connections configured on the SpeedTouch Click View more to...

Страница 59: ...ck Broadband Connection 2 In the Pick a task list click Check connectivity to the Internet Checking you Internet Connectivity Proceed as follows 1 In the Internet Service to Check list click the Inter...

Страница 60: ...Web Interface E DOC CTC 20050429 0095 v1 0 52 4 4 2 DSL Connection Overview Click Overview to view brief information on your DSL connection Details Click Details to view a more detailed information on...

Страница 61: ...on The Internet Services page displays information on your Internet Connection s To view more detailed information on a specific connection click the View more link of the corresponding connection If...

Страница 62: ...he internet service you want to view Overview The Overview page gives you basic information on the selected Internet Service Details The Details page gives you more detailed information on the selecte...

Страница 63: ...games that you run in your private network towards the internet Firewall Allows you to configure the security level of the SpeedTouch firewall Dynamic DNS Allows you to assign a DNS host name to your...

Страница 64: ...k Enable Remote Assistance 3 Pass the information listed under URL Username Password to your technical support in order for them to be able to access your SpeedTouch 4 The remote assistance session en...

Страница 65: ...m the Internet Configure The Configuration page allows you to Select Use UPnP to enable UPnP on the SpeedTouch Select Use Extended Security to only allow the creation of port maps Assign a game or app...

Страница 66: ...task list click Modify a game or application The Defined Games Applications page This page gives you an overview of the games and applications defined on your SpeedTouch Each game or application can...

Страница 67: ...ically assigned using an outgoing trigger Configure Under Game or Application Name you can Change the name of the game or application Game or Application Definition you can Change the TCP UDP port def...

Страница 68: ...oceed as follows 1 Type the name of the game or application in the Name box 2 Click Clone Existing Game or Application if you want to start from the port mappings of the selected game or application M...

Страница 69: ...d to protect your network from all incoming from untrusted site connection requests while permitting safe outgoing connections This is the default Disabled to allow all incoming and outgoing traffic T...

Страница 70: ...Configure The Configure page allows you to assign a Dynamic DNS host name to a broadband connection 1 Create an account at the Dynamic DNS service of your choice for example www dyndns org www no ip c...

Страница 71: ...Overview page gives you an overview of the currently configured users and their privileges Clicking the name of a user allows you to edit his user account Configure The Configure page allows you to Cl...

Страница 72: ...Data click on the name of the user you want to edit Editing a user account The Edit User page allows you to Click Reset Password to reset the password of the selected user to the user name So if you r...

Страница 73: ...anging the default user This page allows you to change the default user If users browse to the SpeedTouch web pages they will be automatically logged in under this account To allow users to automatica...

Страница 74: ...figure The name of the new user The administration privileges of the new user The password of the new user will be equal to the user name for example if the user name is John Doe the password will be...

Страница 75: ...ices detected on your local network Interfaces Allows you to view configure the interfaces that are available on the SpeedTouch The Home Network page The Home Network gives you an overview of your Spe...

Страница 76: ...Configure page gives you an overview of the devices that are currently connected to the SpeedTouch network To Get more information on a specific device click on the name of the device See 4 6 2 Devic...

Страница 77: ...face to which the device is currently connected Addressing allows you to view Physical Address shows the MAC address of the device IP Address Assignment shows whether the device is using a static or d...

Страница 78: ...the Pick a task list click Assign the public IP address of a connection to a device Assigning the public IP address to a device Proceed as follows 1 Click the Edit link of your Internet connection 2 I...

Страница 79: ...429 0095 v1 0 71 4 6 4 Interfaces Interfaces overview This page gives you an overview of the interfaces used on your SpeedTouch If you want to know more on the network settings of a specific interface...

Страница 80: ...dress pool settings Assigning a new IP address to the SpeedTouch Under IP Addresses 1 Type the IP address of your choice for example 192 168 1 1 in the left text box 2 Type subnet mask in the right te...

Страница 81: ...llows 1 On the Home Network menu click Interfaces 2 Click on the name of the interface of which you want to change the DHCP pool settings 3 Click Configure 4 Under DHCP Pools click Add if you want to...

Страница 82: ...assigned to the DHCP clients as their default gateway Primary DNS The IP address of the primary DNS server Secondary DNS The IP address of the secondary DNS server Primary WINS The IP address of the...

Страница 83: ...signed and encrypted Packages that may have become corrupted or been altered in any way will not be accepted by the SpeedTouch This way the SpeedTouch or its service can never be corrupted or lost Sys...

Страница 84: ...drive The SpeedTouch CD menu will pop up automatically 2 Optionally in the Choose Language window select the language of your choice and click OK 3 The SpeedTouch safety instructions will be displaye...

Страница 85: ...layed 4 The SpeedTouch Upgrade Wizard should find your SpeedTouch device on the local network This is indicated by the following window If more than one device is found a list of available devices wil...

Страница 86: ...nish to close the wizard System software downgrade Via the identical procedure it is also possible although not recommended to downgrade the SpeedTouch by uploading an older system software than the c...

Страница 87: ...ions for problems you may encounter while installing or configuring your SpeedTouch If the suggestions do not resolve the problem look at the support pages on http www speedtouch com support or contac...

Страница 88: ...SpeedTouch is turned on via the push button on the front panel SpeedTouch unreachable In case your SpeedTouch is unreachable due to misconfiguration you might consider a hardware reset to factory def...

Страница 89: ...95 v1 0 81 6 1 1 Ethernet Troubleshooting LAN LED does not light up Make sure that The LAN cable is securely connected to the 10 100Base T port You are using the correct cable type for your Ethernet e...

Страница 90: ...nd fully initialised Your PC is correctly connected to the SpeedTouch Your PC has a valid IP address To check this in MS Windows 1 In the Windows task bar click Start 2 Select Run 3 Type cmd in the Op...

Страница 91: ...ou are running Microsoft Windows XP it is recommended to add the UPnP component to your system Proceed as follows 1 On the Start menu click Settings Control Panel 2 The Control Panel window appears Cl...

Страница 92: ...rt 2 Select Settings Control Panel Add or Remove Programs 3 In the Add or Remove Programs window click Add Remove Windows Components 4 The Windows Components Wizard appears Select Networking Services...

Страница 93: ...LED is flashing green press the power button once more shortly 5 The Power System LED stops flashing to become solid green After six seconds it starts flashing green again Press the power button once...

Страница 94: ...Chapter 6 Troubleshooting E DOC CTC 20050429 0095 v1 0 86...

Страница 95: ......

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