Washer Symptom
Possible Cause/Solution
Won't Spin
• Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the electrical
outlet.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It
will reset itself and the display will show
tp
,
St
. Press the
Start/Pause button to resume cycle.
• Broken drive belt. Call the service person.
Stops/Pauses During Cycle
• Pauses are part of the washer’s normal operation. The washer
will stop (pause) shortly before the wash and rinse spins.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It
will reset itself and the display will show
tp
,
St
. Press the
Start/Pause button to resume cycle.
Won't Drain
• Make sure drain hose is not kinked or twisted.
• Make sure drain hose is not clogged.
• Make sure drain receptacle is not clogged.
• Refer to the Installation instructions to make sure that the
drain hose has been properly installed.
Water Leaks
• Check that fill hoses are properly installed on the faucets and
the washer’s water mixing valve.
• Check the condition of the fill hoses. Replace fill hoses every five
years.
• Make sure drain receptacle is not clogged.
• Check laundry room plumbing.
• Check house water pressure. In cases of extremely low water
pressure, leaking may occur.
• Laundry load may be oversudsing or overloaded. Use less deter-
gent (or low-sudsing detergent) and proper load sizes.
Is Noisy
• Wash load may be unbalanced. Open lid and redistribute the
load.
• Make sure washer is level. Uneven leveling can cause vibration.
• A newly installed washer may make a knocking sound if the ma-
chine has been in storage. The belt may have settled. Run wash-
er through 4-5 cycles to loosen belt. Washer operation will not
be affected.
Load Is Too Wet
• Wash load may be unbalanced. Open lid and redistribute the
load.
• Load is too small. Add items to make full load.
Table continues...
Troubleshooting
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