Troubleshooting
Try these troubleshooting tips before making a service call. They
may save you time and money.
Washer Symptom
Possible Cause/Solution
Won't Fill
• Make sure power cord is plugged all the way into the electrical
outlet.
• Make sure hot and cold water faucets are turned on.
• Make sure lid is closed.
• Make sure that the fill hoses are not kinked or twisted.
• Press Start/Pause button to start washer.
• Make sure that the controls are properly set.
• In the Normal Eco cycle, during the rinse portion of the cycle,
the tub won’t fill with water. Instead, there is a spray rinse.
• Make sure that the last spin has been completed.
• Check the laundry room fuse or circuit breaker.
• Clean the screens in the water mixing valve and the filter
screens located at the faucet end of the fill hoses. (Owner is
responsible for service calls regarding cleaning of the screens.)
• Water is being siphoned from the washer during the cycle. Refer
to the Installation instructions to make sure that the drain
hose has been properly installed.
Won't Start
• Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the electrical
outlet.
• Make sure that the controls are properly set.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It
will reset itself and the display will show
tp
,
St
. Press the
Start/Pause button to resume cycle.
• You will not be able to press the Start/ Pause button to start a
cycle until five seconds after turning on the washer. A status
light will flash during this warm-up period.
Won't Agitate
• Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the electrical
outlet.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It
will reset itself and the display will show
tp
,
St
. Press the
Start/Pause button to resume cycle.
• Broken drive belt. Call the service person.
Table continues...
Troubleshooting
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