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Re-key the lock to work with your existing key. See the supplied 
SmartKey Re-key instructions for more information.

Note: If Auto-Lock is enabled, remove the battery pack before 
re-keying your lock.

SmartKey Re-Keying

Alert

Reason

Solution

Keypad flashes red 
three times with three 
beeps*.

Incorrect code entered.

Re-enter code.

No user code  
programmed.

Program at least one 
user code.

Programming timeout 
after six seconds.

Attempt programming 
procedure again.

Unsuccessful 
programming.

Keypad flashes red 15 
times with 15 beeps*

Three incorrect codes 
entered within one 
minute.

Re-enter code after 
60 second keypad 
lockout.

Keypad flashes red 
with fast beeping 
sound for three to four 
seconds.

Low battery.

Replace batteries.

Keypad flashes red 
with continuous 
beeping sound for two 
seconds.

Door jammed while 
attempting to lock.

Manually re-lock door. 
If needed, reposition 
strike.

Keypad flashes red 
one time for 5 seconds 
and beeps.

Failed handing.

Manually re-hand the 
lock.

Factory Reset

A Factory Reset will delete all codes associated with the lock and the lock's network settings but will not 
remove the lock from the panel. Please run the Exclusion process to properly remove this lock from the 
network before performing a Factory Reset. Please use this procedure only when the network primary 
controller is missing or otherwise inoperable.

Manual Door Handing

If needed, the door handing process can be initiated manually. 
This is useful if the lock is being moved to a different door.

1.  Remove battery pack.

2. Press and HOLD the 

"Program" button while 
reinserting the battery pack. 
Release button shortly 
after battery pack is 
installed. The status LED 
will flash red and green.

3. Press the 

"Program" 
button once 
more. 

4. The latch bolt will extend 

and retract to learn the 
orientation of the door. 

The Status LED will indicate 
success or failure.

Success:

 LED flashes green

Failure:

 LED remains solid 

red for 5 seconds

If the Status LED indicates a failure, 
see the online Programming 
and Troubleshooting Guide 
or call Technical Support.

©2021 Spectrum Brands, Inc.  All Rights Reserved. Lake Forest, CA 92610.

1. 

Read all instructions in their entirety.

2. 

Familiarize yourself with all warning and caution statements.

3. 

Remind all family members of safety precautions.

4. 

Protect your user codes and mastercode.

5. 

Dispose of used batteries according to local laws and regulations.

 CAUTION: 

Prevent unauthorized entry. Since anyone with access 

to the back panel can change the user codes, you must restrict 
access to the back panel and routinely check the user codes to 
ensure they have not been altered without your knowledge. The 
use of a mastercode can help protect your system’s settings. 

 WARNING: 

This Manufacturer advises that no lock can provide 

complete security by itself.  This lock may be defeated by forcible 
or technical means, or evaded by entry elsewhere on the property.  
No lock can substitute for caution, awareness of your environment, 
and common sense. Builder’s hardware is available in multiple 
performance grades to suit the application. In order to enhance 
security and reduce risk, you should consult a qualified locksmith 
or other security professional.

Important Safeguards

If unsuccessful

: Make sure to enter the same valid code in steps 3 and 5.

 Test code

: While the door is open, test the user code 

to make sure it no longer unlocks the door.

If no button is pressed for six seconds, the system will time 
out, and you will need to restart the procedure.

Network Information

Z-Wave® System Notes

This product is a security enabled Z-Wave Plus product and must 
be used with a Security Enabled Z-Wave controller to be fully 
utilized. Z-Wave is a “Wireless mesh network,” and results may 
vary based on building construction and communication path.

To assure interoperability, each Z-Wave product must pass a stringent 
conformance test to assure that it meets the Z-Wave standard 
for complete compliance with all other devices and controls. The 
Z-Wave identity mark assures consumers, integrators, dealers and 
manufacturers that their products will reliably perform with any 
other Z-Wave device.  And, regardless of the vendor, always powered 
nodes may act as a repeater for Kwikset/Weiser/Baldwin products.

Z-Wave Configuration and Association Parameters are available 
on the HomeConnect 620 page at www.kwikset.com.

Removing the lock from the network

Follow your smart home system’s instructions 
to remove the lock from the network. When 
prompted by the system, press button "A” on 
the lock interior once.

Home Connect 620 at a Glance

1.  Press "Program" button once.

2. Press button “A” once.

1. Press "Program" 

button once.

2. Press button “A” 

once.

3. Press button 

“3” once.

1.  Press "Program" button once.

3. Press button “4” multiple 

times if needed to reach 
desired state.

2. Press button “A” once.

4. Press Kwikset button once.

Reference Guide

Status LED

The Status LED blinks every 6 seconds to communicate whether 
the door is locked or unlocked.  This feature is on by default.

Operating Your Lock

Auto-Lock

Auto-lock automatically re-locks the door after unlocking. This 
feature is set to 30 seconds and is turned off by default.

Turn Auto-Lock On/Off

Status LED Colors

Locking

Unlocking

Change Auto-Lock Time Delay

Troubleshooting

Mute/Unmute Audio

Audio is on by default.

Deleting a single user code

Note: All codes may be deleted at once if the mastercode 
is enabled. For more information about the mastercode, 
consult the Programming and Troubleshooting Guide.

System Alerts

Exterior

Keypad

1-touch 

locking 

button

Keyway

SmartKey 

tool hole

Battery 
pack

"Program" 
button

Status 
LED

Turnpiece 
shaft

Note: When the cover is 
removed, the turnpiece shaft 
can be used to manually 
lock and unlock the door.

Interior (cover removed)

Button “A”

A complete Programming and Troubleshooting Guide is available 
on the HomeConnect 620 page at 

www.kwikset.com/support

.

Press and release 

.

Enter user code on the keypad.

Note: If you press an incorrect key, 

press 

 to clear the code 

and enter your user code again.

3. Press button “2” multiple 

times if needed to reach 
desired state.

4. Press Kwikset button once.

4. Press button once that corresponds 

to desired time delay:

 
5.  Press Kwikset  
      button once.

Green Keypad Button:  

Feature is enabled.

Red Keypad Button:  

Feature is disabled.

1.  Remove battery pack.

2. Press and HOLD the 

"Program" button while 
reinserting the battery pack. 

Keep holding the button 
for 30 seconds until 
the lock beeps and the 
status LED flashes red.

3. Press the "Program" button 

once more. LED will cycle 
flashing between red and 
green while the reset process 
is being performed. 
 
 
 

4. After a few seconds, the lock will initiate the door 

handing process, and the latch bolt will extend and 
retract to learn the orientation of the door.

NOTE

: The lock will auto-hand again after the 

first time the door is locked or unlocked using 
the keypad or app. This is to confirm the door 
orientation.

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Status 
LED

Status 
LED

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Green Keypad  Button:  

Feature is enabled.

Red Keypad Button:  

Feature is disabled.

1

30 sec.

2

60 sec. (1 min.)

3

180 sec. (3 min.)

4

300 sec. (5 min.)

5

600 sec. (10 min.)

Blinking Green

Unlocked

Blinking Amber

Locked

Blinking Red

Low battery

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Status 

LED

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1.  Press "Program" button once.

2. Press button “A” once.

1.  Press "Program" button once.

2. Press Kwikset button once.

3. Enter user code to be deleted.

4. Press Kwikset button once.

5. Re-enter user code.

6. Press Kwikset button once.

Turn Status LED On/Off

3. Press button “1” multiple 

times if needed to reach 
desired state. 

                     

 

Green Keypad Button:  

Feature is enabled.

Red Keypad Button:  

Feature is disabled.

4. Press Kwikset button once.

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