SpectraPure
®
SpectraPure
®
Inc.
480.894.5437 Call us toll-free 1.800.685.2783
2167 East Fifth St, Tempe, Arizona 85281
16
TROUBLESHOOTING (continued):
PROBLEM
CAUSE
CORRECTION
9. Softener fails to draw brine.
A. Draw line flow control is plugged.
A. Clean drain line flow control
B. Injector is plugged.
B. Clean or replace injectors.
C. Injector screen plugged.
C. Replace screen.
D. Line pressure is too low.
D. Increase line pressure (min. 30 psi).
E. Internal control leak.
E. Change seals, spacers and/or piston
assembly.
10. Control cycles continuously.
A. Faulty timer mechanism.
A. Replace timer.
11. Drain flows continuously.
A. Foreign material in control.
A. Remove piston assembly and inspect
bore; remove foreign material and
check control in various regeneration
positions.
B. Internal control leak.
B. Replace seals and/or piston assembly.
C. Control valve jammed in Brine or
Backwash position.
C. Replace seals and/or piston assembly.
D. Timer motor stopped or jammed.
D. Replace timer.
GENERAL SERVICE “HINTS” FOR METER CONTROL
(if meter controller is used for water softener)
PROBLEM
CAUSE
CORRECTION
1. Softener delivers hard water.
A. Reserve capacity has been
exceeded.
A. Check salt dosage requirements and reset
program wheel to provide additional
reserve.
B. Program wheel is not rotating with
meter output.
B. Pull cable out of meter cover and rotate
manually. Program wheel must move
without binding and clutch must give
positive “clicks” when program wheel
strikes regeneration stop. (If not, replace
timer.)
C. Meter is not measuring flow.
C. Check output by observing rotation of
small gear on front of timer. (Program
wheel must not be against regeneration
stop for this check.) Each tooth is
approximately 30 gallons. (If not, replace
meter.)
2. Filter fails to backwash.
A. Electrical service to unit has been
interrupted.
A. Assure permanent electrical service.
(Check fuse, plug, pull chain or switch.)
B. Timer is defective.
B. Replace timer.
C. Power failure.
C. Reset time of day.