Spectra® 20K Library Transport Tray Assembly Replacement Guide
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12.
Insert the foam packing blocks (Figure 51).
13.
Close the short lid flaps of the box first, then close the long ones on top of the short
ones.
14.
Secure the box closed with packaging tape and clearly label it for return to Spectra
Logic at the following address:
Spectra Logic Corporation
ATTN: {RMA Number}
Suite B
5571 Arapahoe Avenue
Boulder, CO 80303
Note:
Make sure that you list the RMA number for this shipment in the
ATTN line of the above address. If you do not know your RMA
number, call Spectra Logic Technical Support at (800) 227-4637 or
(303) 449-0160. All products shipped to Spectra Logic without an
RMA number will be returned to the customer after five business
days.
If You Have Difficulty
If you need assistance with any part of this procedure, call Spectra Logic Technical
Support at 800-227-4637 or at 303-449-0160. Inform the support representative that you
are replacing the transport tray in a Spectra 20K library.
Figure 51
The shipping box with arrows pointing to the foam packing blocks.
