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AFTER SALES SUPPORT
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TROUBLESHOOTING
TROUBLESHOOTING
Suspected malfunctions are often due to causes that the users can fix themselves.
Therefore check the product using this section. In most cases the problem can be
solved quickly.
WARNING! Only perform the steps described within these instructions! All further
inspection, maintenance and repair work must be performed by an authorized service
centre or a similarly qualified specialist if you cannot solve the problem yourself!
Problem
Possible cause
Solution
Product does not start
- Not connectted to power
supply
- Power cord or plug
defective
- Other electrical defect to
the product
- Lock-off button not press
- Connect to power supply
- Check by a specilist electrician
- Check by a specilist electrician
- Press lock-off button
first,then the start/stop lever.
- Overload protection device
activated(wait 5 minutes)
Product does not reach full
power
- Power source(e.g.
generator)has to low
voltage.
- Air vents blocked
- Connect to another power
source
- Clean the air vents
Power result
- Cutting device is dull/
damaged
- Scarified material
exceeds capacity
- Scarifying depth is
incorrect
- Replace cutting device
- Only scarify materials according
to capacity of the product
- Adjust depth
